Thermo Cool Mechanical

Heating & Air Conditioning
Toronto ON M9W 4P1
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87%

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Reviews by rating (past 12 months)

Reviews for Thermo Cool Mechanical

Average customer rating:
8.8 10 (344 reviews)

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aivars in Toronto
aivars in Toronto
0 reviews Toronto, ON
10/10

Thermostat

Great service for a new digital thermostat. On time as promised and an excellent service rep.
Would highly recommend!

Approximate cost of services:
$1,000.00
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Company Response

Hi aivars in Toronto

we appreciate the feed back and are thrilled that you are enjoying your new thermostat.

Thermo Cool Mechanical

Private User
Private User
4 reviews Toronto, ON
8/10

Service g

My unit’s got a problem and contacted to Thermo Cool , they are really nice and I can take the appointment for service and the technician was knowledgeable and service was fast , the only thing was the price for Sunday service which was more an $450 with tax just for coming to unit not service which I canceled it . Thanks .

Approximate cost of services:
$388.00
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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

mltoome
mltoome
0 reviews Toronto, ON
4/10

Heater

This company takes a deposit of $500 before they send out a technician. Is this a usual practice? The technician did a good job.

Approximate cost of services:
$180.00
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Company Response

Hi Mailiis,
It is our company policy, & it is regular business practice.
It is a pre-authorization to make sure funds are available.

Thank you

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
0/10

Unethical

I was quoted $375 plus tax since I called on sat. I agreed to the amount
The guy came litterally spend 40 mins saying I need to change my 4 furnaces. Which for sure was going to be more than 10 grands. Thermocool was supposed to give me a quote. Anyways I get the invoice for 405 +tax and when I asked that this is not what I was quoted by Parry and I need a refund.
Melissa was like sorry we made a mistake but no refunds.
So for 25 bucks they lost someone that was going to spend more than 10 grands on their company. Don’t use them. Unethical and very unprofessional . I already found 20 other companies attached is my emails with Melissa admitting no refund despite being wrong

Approximate cost of services:
$405.00
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Company Response

Hi Karim,
We are sorry that there was a discrepancy with the after hour rates for the $25.00 difference.
We do our best to keep our customers happy & due to a misunderstanding in the rates we do apologize. We will do our best to make sure this issue doesn't happen in the future.

Best,

Thermo Cool Mechanical

billhowson51
billhowson51
0 reviews Toronto, ON
10/10

Heat pump

Technician was thorough and explained everything as he conducted examination. Done in one hour and no parts needed.

Approximate cost of services:
$150.00
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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

HVAC repair

The contractor called an-hour in advance before arrival, and provided good service and follow up.

Approximate cost of services:
$200.00
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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
9/10

Fixed furnace

My furnace broke on an extreme cold alert evening. Thermacool was very helpful in showing up that evening. The service technician was professional, neat and helpful.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
9/10

Fixing heating in apartment

This company was easy to get in contact with and their technicians were super kind, and helpful. They had me heat running in under an hour and even pet my scared puppy who hasn't had much socialization since the pandemic. I will say that this company is a little pricy, however the work that they do it worth the price as its done right!

Approximate cost of services:
$500.00
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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Mississauga, ON
10/10

Replace Fan on Heat Pump

Shane was very pleasant young man to talk to. He completed the work and got the heat pump working again.

Approximate cost of services:
$702.00
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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

tlippingwell
tlippingwell
0 reviews Mississauga, ON
10/10

New compressor for condo and new capacitor for another unit

Technicians were thorough, efficient, tidy and did a terrific job. Very friendly office people also.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thermo Cool Mechanical

Since established in 1983 Thermo Cool Mechanical has been providing heating, air conditioning, and ventilation (HVAC) services all over the Greater Toronto Area. Thermo Cool has grown significantly over the past 10 years. We have centered our attention to heating and cooling for high rise buildings.

All our technicians are fully trained and certified on all equipment we work on. Additionally, we are factory trained for most common brands of water source heat pumps. Our trucks are fully stocked with all the parts required to complete the job.

We offer custom replacement units to our condominium customers. Additionally, we provide indoor air quality products adaptable to condominium suites.

Our shop is a fully equipped repair shop for water source heat pumps. We properly clean and service all major repairs in shop. This allows us to complete the job properly and efficiently.

In recent years Thermo Cool has made it a goal to improve their customer service. We offer friendly dealings, along with twenty-four hour emergency service. Keeping our clients informed and educated is a must. We treat all of our customers and potential customers with respect, understanding the importance of their HVAC needs.

Our technicians carry some of the most advanced tools known to the trade, giving them an instant advantage over the competition. This not only provides the technician with more confidence, it also allows the customer to put their mind at ease.

Thermo Cool is concerned with energy management. The main advantages of energy management are: saving our customers money and assisting in the struggle against the depletion of our environment. By offering energy management tactics, such as digital thermostats and more advanced HVAC equipment, we can save our clients money, but more importantly reduce the harm being caused to our atmosphere.

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
PRODUCTS
Water Source Heat Pumps, Fan Coils, Pumps
SERVICES
Water source heat pumps, Fan coil units, Boilers, Make-up air units, Cooling towers, Complete building mechanical, In Shop Repair, HVAC Installation, HVAC Repair, HVAC Maintenance
SPECIALITIES
We specialize in servicing highrises/condos
WEBSITE
http://thermocoolmech.com/
YEAR ESTABLISHED
1983
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Credit Card
LICENSES
All technicians are Licensed as required. TSSA.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.