Water Filtration & Purification review in
Mississauga
Called Direct Energy to ask when the technician would arrive; first customer service agent says he does not know; supervisor says he does not know and finally after waiting on hold for 20 min - told the same thing by a customer service manager. It's like dealing with the phone company or airline - customers at Direct Energy seem to be a problem; something to consider when comparing quotes.
- Approximate cost of services:
- $1,700.00
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- Company Response
Hi Lesley, Mike,
I'm sorry to read about your experience. I'd like to provide coaching to the agents who dealt with your call. I would need additional details to do this, and invite you to contact me at the coordinates below.Thanks,
Crystal
Direct Energy Pubic Relations Team
crystal.jongeward@directenergy.com