I live in a high-rise building. Recently during the buildings annual maintenance work, the technician told me that the drain for our AC unit was clogged and we had to stop using AC before it was fixed. Our management office recommended I contact POM to repair it. I called POM with uncertainty as I had never used POM before. I got a next day appointment. The POM technician John came the next day. He is very knowledgeable. Within a few minutes he quickly identified where the clog is and left to take some needed materials. When he came back with the needed materials, he unclogged the drainage pipe very quickly. Johns work ethic is also excellent. In spite of the fact that I said Don't worry, I would clean the messy working space later, he insisted to clean it. 5 stars absolutely!
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