Direct Overhead Doors

Garage Doors & Hardware
Vaughan ON L4H 2N7
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Reviews for Direct Overhead Doors

Average customer rating:
9.9 10 (449 reviews)

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Noreen
Noreen
1 review Vaughan, ON
10/10

Most Amazing Service

If you’re looking for a professional service, Direct Overhead Door is the number to call. Communication 10/10, professionalism 10/10, customer service 10 /10, product as promised 10/10, honesty/integrity 10/10, price 10/10. You will not be disappointed. I recommend them 100%.

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Company Response

Noreen thank you for this review. I am happy to hear how satisfied you are with our Upwardor garage doors and workmanship. We look forward to working with you again in the future

Lou Vernace from Mississauga
Lou Vernace from Mississauga
3 reviews Mississauga, ON
0/10

Garage Doors

If after sales support and customer service is important to you stay clear of this company. In the onset Rob is pleasant and encourages customers to post positive reviews however the proof is when you call for any warranty or repair work where the disappointment will commence. Had repair work required just over the one year mark for my garage doors which included a tear in weather stripping, garage door handle mechanism and broken door spring. Rob ignored any calls and made false promises on any emails. Very disappointed and please complete your due diligence.

1 of 1 people found this review helpful.
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Company Response

Lou terribly sorry to hear this but as mentioned there was personal matters that had to be dealt with and I have not been around to swap out your one piece of weatherstripping and cable on lock mechanism. I did order the specific clopay brand weatherstrip that you require but I also have not received it as there has been many back order delays in the entire garage door industry due to supply chain shortages. I am expected to receive the seal in a couple weeks and at that point I will be able to stop by and swap out the one piece of weatherstripping. We are not aware of any "broken " door spring but did add tension to your manual door as you had requested a few months after installation.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Garage Door Replacement

Rob was amazing from start to finish. Very professional and friendly, not pushy at all. I met with a few places and decided on Rob for the above reasons. They replaced my old door and did metal capping. Great service, great product, installed within 2 days of receiving my door. Def recommended!!

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Company Response

Thank you for the wonderful review. Glad you are satisfied with our product and workmanship.

Hop Ho from Mississauga
Hop Ho from Mississauga
6 reviews Mississauga, ON
10/10

Replaced original garage door from 1992

In June 2020, I was in contact with Rob at Direct Overhead and he helped us find the perfect garage door for our slightly awkward sized space in addition to capping the frame. It's been a year and through a winter with this new door and it's been great. We are very happy with Rob's work and highly recommend Direct Overhead Doors to all.

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Company Response

Glad you are satisfied with our product and workmanship.

Private User
Private User
Private User reviews Mississauga, ON
10/10

New garage doors

After checking with several large garage door suppliers, Direct Overhead was by far the most responsive, helpful, professional in assisting us in choosing the doors that best met our needs/desire.

We love our new doors and the finished look is exactly what we aimed and hoped for. We have received many compliments from neighbours.

Rob and his team are top notch, friendly, professional, experts in this field. We highly recommend Direct Overhead to anyone in need of new doors.

Thx so much Rob and Direct Overhead Team!!

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Company Response

Thank you so much for this wonderful review. We try day in and day out to be the best.
We look forward to working with you again in the future.

Karen
Karen
1 review Richmond Hill, ON
10/10

New Garage Doors and Openers

Rob is a gem to work with!! Honest, straightforward and engaging in his appraisal and the workmanship is impeccable!!!! 10 stars - no question about that!!!!

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Company Response

Thank you Karen , I am glad to hear you are happy with our products and workmanship.

Private User
Private User
0 reviews Brampton, ON
10/10

New Garage Door

Rob is super professional, courteous and timely. Door was installed and ready to go in no time. We are so happy with our new garage door. It looks better then I expected.

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Company Response

Thank you for taking the time to post this review. We look forward to working with you again in the future

Private User
Private User
Private User reviews Caledon, ON
10/10

Garage Doors & Capping

Rob is very good at his craft! Beautiful sleek garage doors installed on time & with much care at our home in Bolton... Capping done around the doors - just as awesome. A job very well!

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Company Response

Glad you love you new garage door and aluminum capping.

Private User
Private User
1 review Hamilton, ON
10/10

Garage Door and opener install

Rob and his team were prompt and very reasonably priced, and when there was a glitch with one of the window inserts, Rob came out and fixed it right away. The opener (LiftMaster 8355w) is quiet and works well. And the door looks great! Thanks for the excellent service.

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Company Response

Your very welcome. Thank you for the wonderful review.

Private User
Private User
Private User reviews Vaughan, ON
10/10

New garage door

Very nice job done today, wright on time, friendly guys and professional work with good advice about colors and insulation rating.
I would not hesitate to recommend this company to anyone.
Thanks Rob

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Company Response

Thank you for this great review. We look forward to working with you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Direct Overhead Doors

Direct Overhead Doors is a family owned and operated full service garage door and opener company. Serving the GTA and surrounding areas for over 15 years Direct Overhead Doors has become one of Toronto's leading garage door and opener suppliers offering quality garage door products at great value. By using 100% North American products, we are able to provide excellent quality which services the residential and commercial market. Whether you are looking to replace an existing garage door or are working in new construction we encourage you to give us a call. At Direct Overhead Doors, the customer comes first. It is our mission to provide a wide range of products and services that fulfill your individual needs. We pride ourselves on building lasting relationships with our customers. We are committed to helping you make the right choice!

CATEGORIES
Garage Doors & Hardware and Windows & Doors Installation & Service
PRODUCTS
Garage Doors/ Garage Door Openers/ Garage Door Repair/ Aluminum Capping
BRANDS
CHI/ Wayne Dalton/ Upward Doors/ Chamberlin/ Liftmaster
STYLES
short panel/ Long panel/ Carriage doors/ Accent series/ Plank Doors/ Raised Panel/ Flat Panel
SPECIALITIES
Garage Door Installation
WEBSITE
https://www.directoverheaddoors.com/
YEAR ESTABLISHED
-15
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cash/Credit/E-transfer
WARRANTY TERMS
One year labour/ 25 Year limited on door
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.