Direct Overhead Doors

Garage Doors & Hardware
Vaughan ON L4H 2N7
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Reviews by rating (past 12 months)
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Reviews for Direct Overhead Doors

Average customer rating:
9.9 10 (445 reviews)

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Hop Ho from Mississauga
Hop Ho from Mississauga
6 reviews Mississauga, ON
10/10

Replaced original garage door from 1992

In June 2020, I was in contact with Rob at Direct Overhead and he helped us find the perfect garage door for our slightly awkward sized space in addition to capping the frame. It's been a year and through a winter with this new door and it's been great. We are very happy with Rob's work and highly recommend Direct Overhead Doors to all.

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Company Response

Glad you are satisfied with our product and workmanship.

Private User
Private User
1 review Brampton, ON
10/10

double garage doors

HANDS DOWN BEST!!! I shopped around and shopped around and either prices were insane, wait time was forever or companies were pushy. The moment I met with this company I had no doubt in my mind they were the ones I wanted to go with. Very trustworthy, accommodating and reliable. It was a pleasure to have had them I will refer anyone and everyone to Rob and his team. Thank you so much

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Company Response

Glad you are happy with your experience with us during these challenging times in the garage door industry!

Shawn in Toronto
Shawn in Toronto
0 reviews Toronto, ON
10/10

All it took was a call...

Trust trumps cost..it's that simple!!!

I trust you guys the first time and I trusted you the second.

We can always go to vendor a b c d for a lower cost.

If you want trusted excellence hire these guys you won't go wrong ...the products are premium but the trust is what matters...

Thanks guys

Shawn ...looking forward to the second project at our new place.

1 of 1 people found this review helpful.
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Company Response

Thank you Shawn looking forward to it !

Private User
Private User
Private User reviews Vaughan, ON
10/10

Garage Doors

I am very pleased with the work that Rob did. The garage doors look amazing and Rob was very pleasant to deal with. I highly recommend Rob as he is a professional and his work is Top Notch.

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Company Response

Thank you for posting this review. We value your business and look forward to working with you again in the future

Private User
Private User
0 reviews Brampton, ON
10/10

Garage doors

I would rate the quality, install and sheer pleasant nature of Rob and his dad a 10+.

They turned out great and we are thrilled with the results and uplift it has given our home.

We would not hesitate to recommend them.

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Company Response

Thank you for taking the time to post your experience with us and we look forward to working with you again in the future.

taliacarlucci in Woodbridge
taliacarlucci in Woodbridge
1 review Vaughan, ON
10/10

Garage Door

Rob did a wonderful job! He is super professional and thorough. Very quick to respond to all inquiries and delivered great product!

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Company Response

Glad you are happy with your garage door Talia

Private User
Private User
0 reviews Vaughan, ON
10/10

Garage doors

I had such a wonderful experience working with Rob he was very helpful with choosing colour and style and this was all during Covid. I would recommend his company to anyone, he was very personable and helpful. They did an amazing Job, I am very happy with my new garage doors.

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Company Response

These are definitely challenging times especially on receiving product from our suppliers. I am glad you are happy with our products and workmanship.

Noreen
Noreen
1 review Vaughan, ON
10/10

Most Amazing Service

If you’re looking for a professional service, Direct Overhead Door is the number to call. Communication 10/10, professionalism 10/10, customer service 10 /10, product as promised 10/10, honesty/integrity 10/10, price 10/10. You will not be disappointed. I recommend them 100%.

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Company Response

Noreen thank you for this review. I am happy to hear how satisfied you are with our Upwardor garage doors and workmanship. We look forward to working with you again in the future

Lou Vernace from Mississauga
Lou Vernace from Mississauga
3 reviews Mississauga, ON
0/10

Garage Doors

If after sales support and customer service is important to you stay clear of this company. In the onset Rob is pleasant and encourages customers to post positive reviews however the proof is when you call for any warranty or repair work where the disappointment will commence. Had repair work required just over the one year mark for my garage doors which included a tear in weather stripping, garage door handle mechanism and broken door spring. Rob ignored any calls and made false promises on any emails. Very disappointed and please complete your due diligence.

1 of 1 people found this review helpful.
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Company Response

Lou terribly sorry to hear this but as mentioned there was personal matters that had to be dealt with and I have not been around to swap out your one piece of weatherstripping and cable on lock mechanism. I did order the specific clopay brand weatherstrip that you require but I also have not received it as there has been many back order delays in the entire garage door industry due to supply chain shortages. I am expected to receive the seal in a couple weeks and at that point I will be able to stop by and swap out the one piece of weatherstripping. We are not aware of any "broken " door spring but did add tension to your manual door as you had requested a few months after installation.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Garage Door Replacement

Rob was amazing from start to finish. Very professional and friendly, not pushy at all. I met with a few places and decided on Rob for the above reasons. They replaced my old door and did metal capping. Great service, great product, installed within 2 days of receiving my door. Def recommended!!

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Company Response

Thank you for the wonderful review. Glad you are satisfied with our product and workmanship.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Direct Overhead Doors

Direct Overhead Doors is a family owned and operated full service garage door and opener company. Serving the GTA and surrounding areas for over 15 years Direct Overhead Doors has become one of Toronto's leading garage door and opener suppliers offering quality garage door products at great value. By using 100% North American products, we are able to provide excellent quality which services the residential and commercial market. Whether you are looking to replace an existing garage door or are working in new construction we encourage you to give us a call. At Direct Overhead Doors, the customer comes first. It is our mission to provide a wide range of products and services that fulfill your individual needs. We pride ourselves on building lasting relationships with our customers. We are committed to helping you make the right choice!

CATEGORIES
Garage Doors & Hardware and Windows & Doors Installation & Service
PRODUCTS
Garage Doors/ Garage Door Openers/ Garage Door Repair/ Aluminum Capping
BRANDS
CHI/ Wayne Dalton/ Upward Doors/ Chamberlin/ Liftmaster
STYLES
short panel/ Long panel/ Carriage doors/ Accent series/ Plank Doors/ Raised Panel/ Flat Panel
SPECIALITIES
Garage Door Installation
WEBSITE
https://www.directoverheaddoors.com/
YEAR ESTABLISHED
-15
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cash/Credit/E-transfer
WARRANTY TERMS
One year labour/ 25 Year limited on door
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.