Drain 1 Plumbers Inc.

Drain Services
114 Saturn Road Toronto ON M9C 2S6
Write a Review
Write a Review

HomeStars
Drain Services
Drain 1 Plumbers Inc.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2021 winner 5 timesBest of 2021winner 5 times

Reviews for Drain 1 Plumbers Inc.

Average customer rating:
9.8 10 (154 reviews)

Sort by

Sadochok
Sadochok
0 reviews Toronto, ON
10/10

Kitchen renovation

Excellent work. We love to work with professionals. When we need to do another project, we will be happy to work with.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank-you for your great review, it was our pleasure to be a part of your project.
Pavlo 416-455-1122

Randy
Randy
1 review Toronto, ON
10/10

Toilet(s)

I had problems with two toilets and didnt have time to fix them so I googled plumbers in my area. I decided to go with Drain 1
Plumbers and Im glad I did!
I talked to Natalie who was very pleasant!
She had Paul come over to assess the problem and give me and my mother a quote. He was friendly and polite and assessed the problem. He then sent one
of his workers to my moms house to work on the toilets. He was a very nice pleasant
young man who efficiently fixed both toilets which are running perfectly!
Thanks so much Drain 1 Team!

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you very much for your great review! It was our pleasure to help you! Have a great day!!!

Private User
Private User
Private User reviews Toronto, ON
10/10

New Stack + emergency leak + back water valve install + drippy faucet fixes

Paul/Pavlo and his team responded quickly when I had a leak in summer 2021. They fixed the problem quickly and kept my house as clean as possible in the process. Later in Jan 2022, they came back to do extensive work to remove an old stack and install a back water valve. This was a huge and messy job, but the team did their best to keep the house clean and sane - all during a covid lockdown and frigid Canada winter conditions. I recommend Drain 1 for emergencies and larger planned jobs and will use these guys again for sure. THank you!

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you for your great review
Paul
416-455-1122

Bill in Etobicoke
Bill in Etobicoke
3 reviews Toronto, ON
10/10

Sump Pump Repair

Paul was excellent to deal with. He worked with me to try to trouble-shoot the problem with my sump pump over the phone, but ultimately he had to come over to inspect it himself. He showed me the problem, explained everything along the way, and was able to repair the pump, avoiding the costs of a replacement. Very thorough and professional.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for such a great review
Paul
4164551122

Private User
Private User
Private User reviews Toronto, ON
10/10

Sewer Line Replacement

Our sewer was backing up into the basement. We called Pavlo from Drain 1 who came to our house quickly and as promised. He diagnosed the problem and recommended a solution for us and a timetable. The next day a crew was at our house dug up part of the basement floor and part of the driveway replacing the broken pipes. The floor and driveway were repaired, the mess cleaned up and our plumbing is working once again, again as promised and on time.

Approximate cost of services:
$8,100.00
Was this review helpful?
Company Response

Thank you for your great review
Paul
416-455-1122

Nancy in Toronto
Nancy in Toronto
2 reviews Toronto, ON
10/10

Fantastic plumber!!

Paul was absolutely fabulous! He arrived when he said he would,He was very professional, very competent and courteous. I would absolutely refer him to anyone and will certainly be engaging Paul for any plumbing work in the future.

Approximate cost of services:
$375.00
Was this review helpful?
Company Response

Thank you for your kind review.
Our licensed plumbers are fully trained and skilled at the work we provide. Be it soldering or unclogging your drains you can be sure our work is up to your standards and Ontario building requirements.
Paul and the Team at drain 1 Plumbers Inc.
416-455-1122

Paul in Toronto
Paul in Toronto
1 review Toronto, ON
10/10

Replace water & sewage pipes, install sump pump, etc

Initially faced with emergancy back-up & basement flooding, they were on scene very quickly & fixed immediate problem & installed back water valve. As digging anyway we decidd to go ahead with replacing lead pipes. Whole job took 3 days. Their employees worked very hard and were very tidy, putting everything back in place. They also went beyond in helping us carry out damaged goods for garabage pick-up. Finally they helped direct us in applying for rebates from city, which will reduce ovrall cost.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you for your excellent review
Paul
416-455-1122

Kris
Kris
3 reviews Toronto, ON
10/10

Replaced main sewage line, waterproofing

This is the second time I've used Drain1's services. They identified my main sewage line needed to be replaced due to the old material used in the original build. They did pipe bursting and during the work, they recommended waterproofing as they encountered wet ground. Their experience and knowledge was evident in their work. They were professional, detailed, and willing to answer my questions.
I would use them again for future plumbing needs.

Approximate cost of services:
$13,000.00
Was this review helpful?
Company Response

Thank you for your great review, we are always ready to help.
Paul

Private User
Private User
0 reviews Toronto, ON
10/10

Water line replacement

They responded quickly to my initial call, they showed up promptly to review the problem (water leaking into the basement from a cracked water supply line) and suggest a solution. I was impressed. Once I had approved the work estimate I was even more impressed by the speed with which they did the work. The workers were polite, thorough and cared about doing a good job. I am sure it was tough work digging through all those tree roots and under a wall. Once the new pipes were installed they cleaned the site up well. I would definitely hire Drain 1 Plumbers again.

Approximate cost of services:
$5,700.00
Was this review helpful?
Company Response

Thank you for your feedback, forgot to mention, you have 20 years warranty on that new line.
Thanks.
Paul

Steve in Toronto
Steve in Toronto
1 review Toronto, ON
10/10

Prompt and efficient service

Kitchen faucet issue late at night. They came the next morning and fixed the problem within minutes explaining the cause clearly to me. The technician was very courteous.

Approximate cost of services:
$120.00
Was this review helpful?
Company Response

Thank you for your kind review.
Our licensed plumbers are fully trained and skilled at the work we provide. Be it soldering or unclogging your drains you can be sure our work is up to your standards and Ontario building requirements.
Paul and the Team at drain 1 Plumbers Inc.
416-455-1122

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain 1 Plumbers Inc.

Drain 1 Plumbers is a customer focused company established by experienced plumbers with almost 30 years of combined experience that was gained by working for biggest plumbing and mechanical companies in North America.
We see the good and the bad...and we are committed to using this experience and industry best practices to provide customer centric, timely, reliable and high quality service.

Our customers are always satisfied and know that we give our 100% since we care for each and every job as if we are doing it in our own house. There is no job that is too big or too small for us! We treat each and every job and customer with honesty, respect and with customer’s best interests in mind.

♦︎ Outstanding service!!!! ♦︎

We are the challengers in the industry committed to providing pleasant and timely services as well as professional repairs and honest advice. We strive to be trusted plumber to our clients so they would not be afraid to recommend us to their friends and family and introduce us as "My Plumber".

Highly professional, experienced plumbers at your earliest convenience
✔ Fully licensed and insured
✔ Uponor certified
✔ Written Guarantee
✔ Reasonable rates
✔ Free estimates
✔ Competitive and negotiable prices
✔ Same day appointments
✔ 100% satisfaction guarantee
✔ 15% Seniors discount
✔ 10 % repeat customer discount

CATEGORIES
Drain Services and Plumbing
PRODUCTS
City rebates - City of Toronto Rebate up to 3400 - Peel Region Rebate up to 800 - City of Hamilton Rebate up to 2000
SERVICES
- Any Clogged Drain Sewer Backup Clearing - Underground Drain Repair, Fixing and Repairing of broken pipes - Water Jetting /Power Washing - TV Camera inspection and Pipe Line Location - Backwater valve installation - Sump Pump installation Plumbing Service Includes: - Any Leaky Faucet repair or replacement - Installation of new Toilets, Sinks, Shut off valves - Leak Camera Detection and repair - New Bathroom rough ins - Proper solution to any plumbing problem - New water service to your house, copper pipe - Frozen pipes - Thawing pipes - Fixing burst piping - New house rough ins Kitec pipe removal and replacement - Kitec pipe removal - Kitec pie replacement - New Uponor plumbing installation - 25 years warranty on Uponor plumbing - Clean job site, efficient installation, finish drywall. - Free, non obligation same day quotation.
SPECIALITIES
☆ The Best Service In the City ☆
WEBSITE
http://www.drain1.ca
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
◉◉ Visa, MC, Check, Cash, Etransfer ◉◉
LICENSES
Master Plumber, Uponor Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
65
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.