Unreliable, very unreliable. I had an appointment booked for between 10:00&12:00 for a quote. I had taken the morning off of work for this appointment. I work in shop at home sales, and when I make an appointment, I keep it. If I'm going to be late, I call.
After waiting until 12:15 I called the office to see what was going on. The person answering the phone seemed very disinterested in my predicament. As mentioned, I had taken the morning off of work. The estimator called me 10 minutes after that having no clue what I was speaking about. He told me there was no time set for the appointment. Nonsense. Do not use this company. Very unprofessional and unreliable.
- Approximate cost of services:
- $2,000.00
- Company Response
Hi Mark, I am sorry for the delayed response to this review. I can assure you we have had some technical difficulties in our office with a temporary office person who for obvious reasons didn't do everything needing done and on top of that our sales persons ical has been dropping appointments. we have finally got two the root of the problem last week and then I noticed this. I hate making excuses as our track record has been very good and I apologize for the inconvenience we may have caused. I know it is really late, but if there is anything we can do please let me know and I will dig up your info and call you back.
Andrew