Legacy Windows & Doors

We recently had two windows installed in our rec room by Legacy Windows and Doors. We attended the Abbotsford home show where we spoke to Peter. He presented himself as very knowledgeable, articulate, and personable. We agreed that he would attend our home to do an estimate on replacing our windows. When he attended, Peter again presented himself as professional and helpful. There was water damage on the sill of one of the windows. My wife was extremely concerned that over the years the window may have leaked and caused rot inside the wall. Peter re-assured her that he felt quite confident that this was not the case that it looked like years of condensation had caused surface damage. He further explained that the staff removing the old windows and installing the new ones would conduct a thorough inspection and update us. Peter completed a comprehensive and concise estimate for the replacement of the two windows. Peter took our calls with respect to questions and concerns we had well after normal business hours. After speaking to several other competitors we were impressed enough with Peter that we opted to go with Legacy Windows and Doors. When Alex and the crew arrived they too presented themselves as professional and courteous. They alleviated my wife’s concerns about the water damage. We are very satisfied with the outcome of the installation and the windows. Personally I couldn’t have cared less about replacing the windows, but I have to admit now that they window and casing is in it certainly is a huge improvement to what we had. The added trim makes it look like a completely different wall. When we eventually sell this will definitely add to the re-sale of the house. We'll have more windows to replace in the future and due to the service and the professionalism of their staff we will most likely be a repeat customer.

Respectfully,
Steve and Laurie.