New unit was installed by RGS (Roozbeh) in the fall of 2014. Unfortunately I experienced problems with the unit almost every year, however RGS could not have been more accommodating. Whenever I called Rooz was there within hours and corrected the problem. RGS also arranged for Rooz to install a very expensive part, at no cost to me, after the warranty on.that part had expired.
A big thank you to everyone at RGS for the way you have dealt with this matter. I was very fortunate to have been able to deal with Roozbeh, who not only installed the unit, but conducted all the service calls. He also waived some of the service fees for a couple of his calls. He is a very professional person, who is very knowledgeable in his trade, besides being very friendly and easy to deal with.
THANK YOU RGS
I would highly recommend this company to anyone.