Stone Contractors Group

Masonry & Bricklaying
Toronto ON M5J 2X1
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Masonry & Bricklaying
Stone Contractors Group
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87%

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Reviews by rating (past 12 months)

Reviews for Stone Contractors Group

Average customer rating:
9.5 10 (102 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Bricks work

As soon as we phoned Carlo, he began to work on our brick. He skillfully filled the crevices, replaced our really old bricks with the closest match possible, and primed the structure.

Approximate cost of services:
$2,600.00
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Company Response

Was a pleasure working for you , from all the team at
Stone Contractors Group Inc.

Private User
Private User
Private User reviews St. John'S, NL
10/10

brick fireplace

The team did a great job restoring our brick fireplace after we had a natural gas insert installed. Very courteous, professional, and responsive.

Approximate cost of services:
$7,000.00
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Company Response

Was a pleasure working for you. Thanks for the review , from all the Team at Stone Contractors Group Inc.

Private User
Private User
Private User reviews Spruce Grove, AB
10/10

Bricks work

There was a need to replace a retaining wall. When I called Carlo, he came out and gave me a quote that I thought was fair. He took the time to explained what will be done in great detail. Over the course of a few days, his crew put up new walls. They do a great worked, and I wouldn't think twice about hiring them again. Thanks Carlo

Approximate cost of services:
$7,800.00
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Company Response

Was a pleasure working for you , thanks for the review , from all the team at Stone Contractors Group Inc.

Private User
Private User
Private User reviews Toronto, ON
10/10

Bricks work

As soon as we phoned Carlo, he began to work on our brick. He skillfully filled the crevices, replaced our really old bricks with the closest match possible, and primed the structure.

Approximate cost of services:
$21,000.00
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Company Response

Was a pleasure working for you , thanks for the review , from all the team at Stone Contractors Group Inc.

Private User
Private User
Private User reviews Toronto, ON
10/10

Stone work

Excellent work and beautiful craftsmanship. Stone matched the existing stonework perfectly. Job was carried out on time and efficiently. Really impressed with the communication and how easy it was to arrange the work. Definitely highly recommend.

Approximate cost of services:
$1,580.00
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Company Response

Was a pleasure working for you , thanks for the review , from all the team at Stone Contractors Group Inc.

Frank in Markham
Frank in Markham
1 review Markham, ON
0/10

Flagstone Porch Repair

I emailed The Stone Contractors Group in the summer of 2018 about repairing the mortar joints on my flagstone porch, and then Carlo started the work (which has a 5 year warranty according to the attached contract) that fall. I emailed Carlo on April 4, 2023 to say a few stones have come completely loose and sent the attached pictures. He didn't reply so I got my son to call him on April 25, 2023. I sent him an email on that day to ask if he could please get back to me by email because I am deaf. Carlo emailed me on April 25 to say he will come by to inspect when the weather gets better. He didn't get back to me in a month so I sent him another email to get an update on May 26 and then again on June 19. Carlo replied on June 22 to say he will "send the worker for repairs on the next couple of weeks." On July 11, I sent Carlo a reminder because no one came for the repair. I did not get another email from Carlo. He later told my son the workers would come on the week of July 17 around 4:30-5:00 but no one came that whole week. My son has followed up with Carlo a number of times but Carlo refuses to set a date and keeps making excuses. It's clear Carlo does not want to do the work. He'll talk the talk but he won't stand behind his work.

August 15/2023 Update: Carlo, the warranty has NOT expired and I think you know that (if you don't, just do the math). We signed the contract on Sept 5/2018. The warranty is for 5 years and is still valid as of today. I am asking you to honour your obligations and not for a freebie repair. I have been patient and your delays are unacceptable. A good contractor would have resolved the issue by now instead of making vague statements as to when the work will be done.

Approximate cost of services:
$5,200.00
2 of 2 people found this review helpful.
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Company Response

Frank , I'm very unhappy for your review , as you know upon you email me on April , I update you that is the main season starting after winter and upon I have openings I will send a team to do the minor repairs. Your warranty expired, on my good faith I have no issues doing your repairs , you just need to be patient. Plus my liability insurance is on the contract and they know that according with the contract and corporation responsibility that the warranty expired.
Because I build the corporation reputation on clients happiness and referrals, I will send a team to do your repairs upon the repair team have a opening.

I don't appreciate this review , I'm not even requesting for you to remove this review.
I'm different , your repairs will be done free of charge.

I'm trying to help you , free of charge , I understand that the warranty it's on , I just want to make everyone happy , I really don't want to send the liability insurance for inspection and start a claim , because at the end they will find out that it's issues with the existing structure concrete that was not done by this corporation , plus they will find out that it's being excessively a lot of salt ad on the stone over the winters.

Your words and appreciation on your kind of way it's not helping the situation.

After inspection and assessment on your project , was determined that your project on the stone work was damaged by excessive salt applied on stone and that your existing concrete base that was completed by other company it's not structural solid anymore , and because of the movements it's affecting and damaging the stone repairs.

As you know and according with the contract , this was a restoration project and the corporation never build the concrete base underneath.

Follow the contract and contact my liability insurance directly.

For the corporation , this matter it's close.

Appreciate if you stop making false statements

Private User
Private User
Private User reviews Toronto, ON
10/10

Sandstone

Carlo built a beautiful sandstone wall for me. The quality of his workmanship was excellent. I would happily recommend him.

Approximate cost of services:
$25,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Bricklaying

Carlo and his crew did a superb job bricking up a window for a kitchen renovation. Carlo took the time to come out and layout the plan based on my expectations. He provided timely updates and was committed to the project regardless of the small size. I would highly recommend his services.

Approximate cost of services:
$7,500.00
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Company Response

Was a pleasure working for you and your family , From all the Team at Stone Contractors Group Inc.

Private User
Private User
Private User reviews Toronto, ON
10/10

Stone work

Excellent work and beautiful craftsmanship. Stone matched the existing stonework perfectly. Job was carried out on time and efficiently. Really impressed with the communication and how easy it was to arrange the work. Would definitely recommend.

Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
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Company Response

Very Happy that the corporation found the perfect match for your project on the stone. Thanks for the review , from all the Team at Stone Contractors Group Inc.

Patricia
Patricia
1 review Toronto, ON
0/10

Shoddy and Incomplete Work

After many attempts to contact Stone Contractor we are writing this review.

We contracted with Stone Contractors to do our veranda, steps and railing. The job was started June 2022 and never completed. The attached pictures will tell the tale.

Emails were were sent and we were promised someone from Stone Contractors would come out and look at the job and fix what was not to our satisfaction or completed.

The last we heard from Stone Contractor's was September 27, 2022 and Carlo advised us that the veranda would be fixed before winter health permitting. 3 emails after September 27 2022 were sent and nobody bothered to reply to any of them. Nobody ever came to check the job and as of today March 27 2023 the job has NOT been completed.

We are very disappointed in Stone Contractor's and would never recommend Carlo and Stone Contractor's to anyone.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

According with corporation records and according with your review details , this company never sign a contract with you and never did services for you.

Make sure you contact your contractor that did this workmanship for you.

Stone Contractors Group Inc. , have no contracts or any commitments to do with this review or your self.

Please remove this review ASAP or otherwise the corporation need to start a claim against your property and your self personal , HomeStars will give the information to my legal team upon my legal team request. Plus will be request a compensation for the corporation for the loss of income because of this review.

Stone Contractors Group Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stone Contractors Group

Stone contractors group has a proven track record of excellence in designing and managing several residential construction projects in the Greater Toronto area, including historic restoration, stone and brick pointing, and any other masonry services project. No matter the size of your project, our experienced professional masons at Stone Contractors ...
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