Pristine Plumbing & Drainage

Plumbing
New Westminster BC
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Pristine Plumbing & Drainage
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Reviews for Pristine Plumbing & Drainage

Average customer rating:
10 10 (341 reviews)

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Ed
Ed
1 review Vancouver, BC
10/10

Plumbing, Clearing a clog

Came same day at time that was promised. Very efficient, professional, thorough and friendly. Explained what was to be done and was very quick about it. Ensured the area was cleaned when finished.

While there, I asked Andrew to look at another issue and he spent about 20 minutes trying to fix. In the end, couldn't fix and didn't even charge me for the time. Daniel even called me back to discuss what the next steps are in case the issue worsened. I appreciated their honesty in providing to ensure I had solutions instead of ensuring they had a future service call. Don't find that very often these days.

Will definitely use again. Highly recommend. Pristine will be the first ones I call for any future problems.

Approximate cost of services:
$364.00
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Company Response

Thank you Ed, we'll be sure to let Andrew know you were happy with the service. We look forward to working for you again in the future.

Charlotte
Charlotte
2 reviews Delta, ON
10/10

Replacement of broken water-main.

Daniel and Andrew of Pristine Plumbing were so kind, efficient, and reliable when they recently replaced my broken water-main. I was heading out the front door when I noticed water leaking up between the concrete slabs of my walk-way. Daniel had replaced my hot-water tank a year ago, and I was happy with his work. So, I called Pristine Plumbing to see if they could help me out. Daniel called me back right away and came to assess the situation. After consulting with me and providing a reasonable quote, he quickly coordinated his team, even though it was a long-weekend. Andrew arrived exactly on time the very next day and started digging right away. They both worked extremely hard all day long, conquering a problem with my extra-thick foundation. Everything was fixed within a day; I was so relieved that the situation was rectified so quickly. In the near future, I will need to have my drain-pipes cleared. Of course, I will be calling Pristine Plumbing to do this work. I cannot recommend them enough. Pristine Plumbing will be my "go to" plumber from now on! Thank-you, Daniel and Andrew!

Approximate cost of services:
$4,200.00
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Company Response

Thank you Charlotte, we look forward to helping you out with your drainage work in the future.

Nancy
Nancy
3 reviews Vancouver, BC
10/10

Toilet issues, sink leaks, replacing shut off values and leaking taps

Michael arrived exactly on time - so friendly and professional. He listened to our concerns and described in detail what needed to be done. He gave us options and provided ways to save money. He was fast and efficient completing the work but thoroughly tested all the new connections for possible leaks before he left. We feel very confident with Pristine Plumbing and will definitely call them again. I actually recommended them to two friends within a day of our experience.

Approximate cost of services:
$450.00
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Company Response

Thank you Nancy, we love to hear back from our valued customers and appreciate your recommendations.

cp
cp
1 review Surrey, BC
10/10

Outdoor pipe repair

Service was prompt, friendly and all aspects of the job were clearly explained to me before and after the work.

Approximate cost of services:
$450.00
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Company Response

Thank you. We make sure to keep our customers updated throughout the project. We're glad you were happy with the service.

richardmilne1500
richardmilne1500
1 review New Westminster, BC
10/10

Main line blockage

I would absolutely recommend Daniel! Very professional and well spoken. We had a major issue and he fixed the problem in just about an hr! Proper use of equipment and no time wasted! Thank you Pristine Plumbing

Approximate cost of services:
$500.00
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Company Response

Thank you Richard. We do carry all the equipment needed to handle any drainage issue.

Anderkaren
Anderkaren
3 reviews , ON
10/10

Main water shut off valve replacement

Daniel from Pristine Plumbing is awesome! He promptly returned my phone call and came out to give an estimate on the work we needed. He replaced our main water shut off valve and the pressure reducing valve. It was a bit expensive but worth it to have the problem dealt with quickly.

Approximate cost of services:
$600.00
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Company Response

Thank you Karen, we're delighted to hear you were happy with the service.

Jennifer
Jennifer
3 reviews Toronto, ON
10/10

Amazing work and professionalism-honest and reliable

Daniel was a a lifesaver! He responded to my email immediately and was really accommodating regarding a time to come to fix our faucet. It was a ridiculously tight spot to get under to replace a very old faucet. He managed it with patience and persistence. After fixing the initial problem I called for he proceeded to fix two other issues-new drain pipe, and basket in the sink and our outside faucet. We have found our plumber for life!! We will be having him back to check our perimeter drainage. We have dealt with a few franchises in the past who have been dishonest and made us leery of professionals. I say keep it local and hire this company they are honest, upfront and thorough. THANK YOU!!!

Approximate cost of services:
$287.00
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Company Response

Thank you for such an amazing review Jennifer, it was a pleasure to work for you and we look forward to helping you on future projects.

Frank in Vancouver
Frank in Vancouver
2 reviews Vancouver, BC
10/10

Camera inspection & Drian unclogging

Camera inspection & Drian unclogging

Daniel from Pristine plumbing came out on emergency basis & cleared out of the Root blockage to the Main Sewer line with a camera inspection.

The job also required removal of Toilet then snaking out of main sewer line.

The service was trustworthy and the price is very reasonable .
The invoice also including the details what they have done on the job.

I’ll definitely use them again. Thanks again Daniel!

Approximate cost of services:
$575.00
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Company Response

Thank you Frank, we were happy to get your sewer system back into working order.

Jihye Kim in Burnaby
Jihye Kim in Burnaby
1 review Burnaby, BC
10/10

Toilets substitution

I got in trouble on leaking somewhere, and Daniel came to my house and keep looking and figure it out! I like his way to solve this, and he also take a look an another toilet and take a quick fix on it to prevent the further problem!

Approximate cost of services:
$400.00
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Company Response

Thank you for the review. We were glad to get to the bottom of this mystery leak.

Private User
Private User
Private User reviews New Westminster, BC
10/10

Plumbing on short notice

Can’t say enough about how much Daniel came out on emergency basis to accommodate installation of bathroom counter and his recommendation re faucet installation etc (Which he brought and I paid for it) Extremely happy. Thanks again Daniel!

Approximate cost of services:
$350.00
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Company Response

You're welcome, we understand that plumbing problems can occur at any time so we try to make ourselves available 24/7.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pristine Plumbing & Drainage

We offer a wide range of plumbing and drain cleaning services, 24 hours a day, 7 days a week.

Our Technicians are dedicated to providing the best service possible. We'll fix that leak or unblock that drain but at the same time leave your home or business in Pristine condition. Our fully qualified technicians will turn up with a smile on their face, boot covers on, tools in hand, ready to provide the BEST service possible.

Every service call comes with a free home plumbing inspection. One of our knowledgeable technicians will be able to make you aware of any potential problems with your plumbing systems and give you advice on how to maintain them.

https://blog.homestars.com/best-of-the-best-2020/

CATEGORIES
Plumbing, Drainage Contractors, and Drain Services
SERVICES
We offer a wide range of plumbing and drainage services for both inside and outside of your home. Our out side team specialize in perimeter drainage and water line replacements. We offer camera inspections, hydro flushing and even full replacement of perimeter drainage. We can also take care of your plumbing needs inside the house, offering such services as fixing leaky faucets, replacing hot water tanks, unclogging drains and much more. No job is too big or too small for the Pristine Touch
BRANDS
We install vast number of trusted brands such as, Moen, Delta, Waltec, American Standard, Bradford White, John Wood and many more.
WEBSITE
http://www.pristineplumbing.ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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