Fair Deal Heating & Air Conditioning

Our furnace and water heater were both in poor shape and at risk of failure. We contacted Ash at Fair Deal Heating & Air Conditioning, who came by on the same day to assess our situation, and eventually set us up with an Armstrong furnace and Rinnai tankless water heater. We are a bit obsessive with due diligence so it was great to work with Ash, who responded to our constant supply of questions despite it being a busy time. By comparison we found it hard to stay in contact with HVAC providers we engaged with earlier in the process, who despite good reviews couldn't give us the technical comfort we needed. We scrutinized every technical document and product spec we could, despite all the information out there, you really need to talk to professionals who can assess your needs, layout, and options. In our case we needed a high level of clarity on venting that Ash was able to provide. We made our purchase decision feeling confident and informed due to Ash's communication and transparency.

Ash's installation team was amazingly professional. They arrived right on time on installation day. We had some good chats with them as they worked through the day. They made multiple quality of life adjustments adjustments to our setup beyond the core installation and venting upgrades. Things like raising the venting and moving around quirky lines/fixtures/random blocks of wood we had taken for granted as "just the way it is" for 10 years to make more space.