Energy Incentive & Income Eligible Rebate Programs

Formerly Greensaver Energy Conservation Programs
Renewable Energy
Toronto ON M8Z 2X2
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Private User
Private User
Private User reviews Toronto, ON
1/10

Enbridge Home energy Conservation

Greensaver people were pleasant to talk to. The energy auditor was scheduled quickly (both pre- and post upgrades) and made intelligent suggestions at the first audit. The finalized audit was provided promptly.
But I would never have replaced my functioning furnace without the program incentive. That incentive took 9 (!) months to get.
Energy upgrades complete Nov, 28/17.
Post-audit complete Dec 12/17. Report supplied about a week after that.
Mar. 20/18 - email inquiry as to where my rebate is. Advised it could be 4 months.
June 11/18 - 2nd inquiry, advised "Enbridge trying to expedite".
July 11/18 - 3rd inquiry, advised I should get rebate 2nd week of August.
Aug 18/18 - 4th inquiry, advised in a couple of days that they were submitting inquiry to Enbridge.
So I phoned Enbridge, was advised within 15 minutes that they had gotten my file June 18 and a cheque was produced August 20.
4 days later Greensaver told me the same thing. The cheque arrived the next week by mail.
SO IT TOOK GREENSAVER OVER 5 MONTHS TO GET MY FILE TO ENBRIDGE AND DURING THAT TIME THEY BLAMED ENBRIDGE AND MISREPRESENTED THE SITUATION AT ALL TIMES.
Need I say more.

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