I dread calling plumbing and Heating Companies. It always end up a $1000 or more out of my pocket. My furnace broke down a few days ago and I called one of the first ads I saw online. The company came out a few hours later and tried to charge me 3400 to rebuild my furnace. I was kinda shocked and did not have that kinda cash at the moment. There diagnostic and service charge cost me $350. I was so frustrated but I needed a second opinion I found these guys online and with there reviews decided to take a gamble and hope they could help for a reasonable cost.
Richard came out within the hour and his helper Colton. Richard had the issue fixed within a hour. He actually took out a meter and started pulling the furnace apart.checking different components. He quickly found the problem. It was a sooted flame sensor, I asked him to replace my glowing rod that makes the furnace light as I know these need replacement every few years. I paid less for his diagnostic time and parts then the other company I called and he was on the level. He also cleaned out the furnace for me with a compressor and didn't charge extra. I cannot begin to explain the relief I felt that I didn't have to spend 3400 to fix a less that $300 Issue.
The lady who took the call was very nice and very clear on the phone.
A big thanks to these guys for not taking advantage of my situation. Honest people are hard to find.
- Company Response
Thank you for your review, our business thrives off a happy customer base and low overhead. We keep our advertising to a minimum so we can keep our prices low and fair.We feel that a happy customer base will share their experiences with their friends, relatives and co-workers and that will keep our business growing. We appreciate you taking the time to review us and we look forward to working with you again in the future should the need arise.