The Boiler Guys

Heating & Air Conditioning
Toronto ON M2P 2A9
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80%

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Reviews for The Boiler Guys

Average customer rating:
9.3 10 (24 reviews)

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10/10

Love these guys

Had my Slant Fin boiler serviced by Lloyd. A thorough job by a professional. Corrected my unsafe self attached extension (to protect my garden) explaining that it was a safety hazard.
Arrived on time, reliable work, thank you!

Approximate cost of services:
$320.00
0 of 1 people found this review helpful.
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MJS in Christie Pits-Ossington
MJS in Christie Pits-Ossington
3 reviews Toronto, ON
10/10

Boiler repair and HVAC plumbing done right

Combi boiler repair, relocation of a some hydronic plumbing, and running of a gas line. Tina made all the arrangements. Alex and Lloyd did the job and did it right. Period.

Approximate cost of services:
$2,000.00
0 of 1 people found this review helpful.
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Claudia and Veronica
Claudia and Veronica
0 reviews Toronto, ON
10/10

Installation of new Boiler

I cannot express enough how amazing this company, The Boiler Guys is! Right from the start, answering emails and calls right away even on weekends and early mornings. Their expertise and knowledge is incredible. Alex and Tina were extremely patient and understanding and so accommodating. I will be recommending The Boiler Guys to everyone. So happy with their service and I can't thank them enough.

Approximate cost of services:
$10,000.00
0 of 1 people found this review helpful.
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Joe X
Joe X
4 reviews Toronto, ON
10/10

Outstanding Service

The company we used to use no longer services boilers and so we were put in touch with The Boiler Guys. We could not have been happier...they had a team out near us finishing a job and were able to have them come over right after the other job. They took apart everything and serviced the boiler. They also wore masks because of Covid and that was appreciated. They were efficient, fast and friendly.
Definitely recommend this company!

Approximate cost of services:
$293.00
0 of 1 people found this review helpful.
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Chris & Kelly in Toronto
Chris & Kelly in Toronto
4 reviews Mississauga, ON
10/10

Boiler fix

Can't say enough about how great Alex and Tina were. Responded to my email sunday night, were in my home and had my heat back on by Monday afternoon - fixing the boiler instead of having to replace it, like the other guys told me. Alex knew the mechanics of the boiler so well he was able to diagnose and repair the issue immediately. Highly recommend.

Approximate cost of services:
$1,100.00
1 of 2 people found this review helpful.
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AH
AH
2 reviews Toronto, ON
10/10

Whole home Radiant Floors and Space Pak

Alex and team are the consummate professionals and their knowledge and expertise in second to none! I've been speaking with Alex and team for over 2 years since before my project began and they've been a tremendous help along the way. They immediately put me at ease and explained in detail the installation and science behind the radiant heating system and the space pak cooling system. Most importantly, they directed me to ensure I was saving money and coming within budget. Their pricing and service is fair and reasonable and given that they are experts in this field, you get what you pay for! Quality, experience and expertise every step of the way. I recommend The Boiler Guys for any HVAC project! They are the best!

Approximate cost of services:
$90,000.00
0 of 1 people found this review helpful.
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bobby in North York
bobby in North York
1 review Toronto, ON
10/10

boiler Service

had boiler serviced and was extremely happy with the service.
techs were helpful and knowledgeable compared to previous company i dealt with. Thanks to Alli and suhaib i am more informed on my appliance and somethings i should be aware of in the near future.
relief valves.expansion tank. water feed and annual cleaning of my heat ex-changer to prolong my boiler life. Thanks again boiler guys. :)

Approximate cost of services:
$250.00
0 of 1 people found this review helpful.
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Alex in Toronto
Alex in Toronto
1 review Toronto, ON
4/10

Needed boiler serviced, did not repair

I contacted The Boiler Guys recently to come in and assess a few problems I had been having with my boiler--intermittent heat output in certain areas, difficulty maintaining pressure, etc. The responsiveness of the boiler guys was great, came next day, but their repair service was subpar. Based on my experience, The Boiler Guys were overpriced and not thorough, maybe they have better techs but I would not recommend.

The tech came, looked at my boiler and said it could potentially be a leak anywhere so keep an eye on things, and was prepared to charge me $250 with no work done and still problems. He then (as he was about to leave) thought of checking the pressure relief valve which he said he had forgotten to check. He found that the valve had gone bad and said he would replace it for $200; I agreed since I wanted it fixed and didn't know at the time it was only a $20 part... He replaced the valve and left.

Then my boiler pressure started going extremely high so there was obviously another problem. When I called The Boiler Guys back, the head tech told me the issue was probably with the expansion tank. Why did the tech who serviced my boiler fail to check the tank at any point while at my house? He had also noticed that the pressure was too high before leaving and had all of the same info firsthand. On top of that, the tank was very obviously waterlogged (a clear sign the tank has gone bad).

They quoted me another $450 to replace this tank. As $1,000 seemed like a lot for maybe 1 hour of work and $150 worth of parts, I did not get them to do the 2nd job. The tank had indeed gone bad, I ended up researching and replacing it myself for the cost of the part ($100).

Approximate cost of services:
$500.00
2 of 2 people found this review helpful.
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Company Response

We serviced and diagnosed your boiler correctly. Our prices are reasonable and in line with the rest of the industry. While at your location we also feel we went above and beyond by having our lead tech call you and diagnose your expansion tank over the phone and you agreed you will monitor it first and call us if it needed to be changed. Instead you ran to homestars to cry over prices. Please understand we are professional business with insurance, vehicles and employees and overhead and we cannot install and work for free therefore a 20.00 part is not 20.00.

Linda
Linda
1 review Toronto, ON
10/10

was skeptical when I saw all the 10 star ratings, but now I understand why

Our boiler started dripping like crazy - an overflowing bucket overnight. Last year we had the competition come by 3x and they emptied out the overflow tank and said that was it - then summer came so we did not know the boiler was still broken. Then fall came and we turned on the furnace. Someone recommended the exact same guys as last year, but I figured, that would be useless so called the boiler guys since I heard their ad on the radio and saw all the 10 star ratings on homestars. Tina responded quickly to my call and sent a technician. Ali the technician came by and got the dripping to stop (replaced a valve and another part). All good, until he left and the radiators would not heat up. Called Tina again, and this time she sent Alex. Who is Alex? The owner? His name seems to come up in almost all the Homestars review as "Alex and team". Well, if Alex is not the owner, he should be. He looked over our boiler and figured out another piece was not working. He got if fixed quickly (humming a tune all the way - sounds like someone who likes his job!). Now 4 days later, the boiler is working like a charm. The price was a bit more than I expected, but I was gauging based on last year's company - but considering that the Boiler Guys actually DID fix the problem, it was worth every penny!

Approximate cost of services:
$600.00
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Adam in North York
Adam in North York
1 review Toronto, ON
10/10

Boiler cleaning

Had the boiler guys over for my service. Guys were super friendly and knowledgeable. The guys showed me what my boiler looked like from the inside and it was really bad. My previous contractors nevered went so in-depth and that's why they will no longer get my business.
Thanks again guys. See you next season.

Approximate cost of services:
$250.00
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Company Response

Thanks Adam! It was a pleasure servicing your home.

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