- Approximate cost of services:
- $800.00
- Company Response
Hi there,
Thank you for honest feedback. We are really appreciate your words. It was our pleasure to work with you, please let us know when you have any plumbing needs.
Hi there,
Thank you for honest feedback. We are really appreciate your words. It was our pleasure to work with you, please let us know when you have any plumbing needs.
Hello there,
Thank you so much for the review. It is great to hear that our plumber Peter was able to meet your needs and provide you with exceptional service. Thanks again for high recommendation, hope to see you again.
Hi there,
Thank you so much for your feedback. It was a pleasure reading your review. Customer's satisfaction is very important to us. Thank you so much for recommendation, hope to see you again in the future.
Outstanding - Drains replacement and water upgrade
Hi Dimitrios,
We are really appreciate for so detailed review. It was our pleasure working with you and glad we were able to take care of your repairs. We are a phone call away should you need us in the future. Looking forward to continue working with you. Thank you and take care.
Installation of Sump Pump & Back Water Valve
Hi Ivan,
Thank you so much for sharing your experience with us! We strive to provide excellent service here at Tornado Plumbing & Drains. Thank you for great feedback about Serhiy. We're happy we could help you, and really appreciate your honestly.
Hi Henry,thank you so much for the great review,we glad to hear you satisfied with our quality of work and workmanship.
We specialized in drain replacement trench less technology and all related to the sewer,with permanent solutions of 25 years of warranty,
Thanks for your business and let us know if you need anything else in the future, thanks a lot regards Serhiy and Tornado plumbing team.
BEST TEAM TO HAVE ON YOUR SIDE WITH A SEWAGE BACKUP!
Hi Tasha
Thank you for your time to leave us review. It was our pleasure working with you, we're really appreciate for high recommendation. Please give us a call when you will need any plumbing assistance.
Hi Patty, sorry you're disappointed with us for not reaching your expectations of a free of charge service, but big or small business has its expenses which should be covered. Since the second time we did service for you which was snake, power wash and camera inspection,(think was end of April 2020),we suggested you the long term solution of replacing the pipes (didn't recommend you power wash every 2 years),we did write a report which you rightfully forwarded to the builder, hoping he would cover costs for this job, being the house was recently built. But instead he just came and secured different spots of the drain creating other problems in other spots. The permanent solution is replacement to a bigger size of pipe with the right slope.
Again sorry we disappointed you ,but if you want we can remind you:
1.You have a 65 feet 1 1/2" ABS drain running in the ceiling with two kitchen sinks,2 p-trap connected to it,with bad slope and vent probably clogged without possibility to clean
2.In less than two years we did drain cleaning four times (3 times snaking and once power wash),and each time reminding you what was the main cause of the problem and the right way to fix it.
3.Last time our technician Peter was providing service, he suggested you power wash, this time with a bigger machine which could solve your problem again temporary but longer than only snaking the drain. You didn't approve the power washing service because the fee was much higher than just snaking.
We are in this business long time now, and our goal is to help every customer, make them happy so they know they can rely on us every time, but in this case we're sorry to tell you it's not our fault as all we did was maintenance, not installation.
Kindest regards,
Tornado Plumbing and Drains
Hi Tatyana,
Thank you for taking the time to share your positive experience with us! We're glad our team could help you out. Take care and give us a call if you need anything.
Complete replacement of sump pump pit (with new sump pump) and pipe from catch basin to building
Hi there,
Thank you for taking the time to share your plumbing experience on Home Stars Reviews. Please let us know if you need our assistance in the future, we are just phone call away.
At Tornado Plumbing we work hard to fulfill all your plumbing needs, and offer some of the best service in the GTA. Our products are high quality, and all of our work is under warranty. By using the most recent technology we can offer you the best service to ensure your plumbing work is done efficiently and with quality. We provide free estimates, competitive rates, and city rebates are available.
Our services include waterproofing, pipe burst, plumbing repairs, backwater valve, concrete work, water service and repairs, drain camera inspections, drain snaking, and underpinning (basement lowering).
With appointments booked at your convenience, and 24 hour emergency service, you’re sure to get the job done with Tornado Plumbing.
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