Renewal By Andersen Of Greater Toronto

Had to replace my sliding door which came with my home. It was an old door and had blinds in between the glass, and provided no insulating ability, leaving the room cold in the winter and very warm in the summer. Happened to come across the Renewal by Anderson booth at the Taste of Lawrence Festival. I set up an appointment the day of and to date it has been a very smooth process with Renewal by Andersen. Everyone from our Sales Person/Design Consultant Kenneth, to the Project Manager, Conn, to the Installers, Juan and Jesus, were top notch. Kenneth took the time to thoroughly explain the products, was transparent about the costs and did not employ any high pressure sales tactics. We determined that we wanted to proceed with the installation. Communication was clear from start to finish, about the installation, and we were kept informed every step of the way. Conn, the Project Manager, took measurements and addressed any possible concerns/questions we had. He also contacted us the day of to advise of the specific time the installers would arrive. The door which was delivered was made to the specifications of our home. It was installed by Juan and Jesus, who arrived at the time specified, took away the old door, neatly installed the new door, cleaned up the installation area, took the time to explain the functioning of thr door and features. The employees at this company at every part of the process, are very customer focused and honestly, just nice and kind. So far very impressed.