Maxaire

Heating & Air Conditioning
ON L3R
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Star Score
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86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Maxaire

Average customer rating:
9.9 10 (91 reviews)

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Liz
Liz
1 review Markham, ON
10/10

Gas fireplace repair

Thanks for the great service in diagnosing and repairing my gas fireplace. I had made a few attempts with no success to get it going over the last few years...but it was a priority during the pandemic lockdown. Ben was friendly and respectful of social distancing and safety while working in my home. I would recommend this company for their good communication and service.

Approximate cost of services:
$800.00
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Company Response

Hi Liz, we appreciate your feedback. Happy to hear about another positive customer experience! We've changed our protocols to help manage the risk of covid and we're thankful you recognized that in your review. Thank you for your business.
-Karnik

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace maintenance

Their first technician had to cancel at the last minute but Karnik was apologetic and kept in touch to make sure I was eventually taken care of. I would highly recommend.

Approximate cost of services:
$200.00
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Company Response

Right now with Covid things can be a bit unpredictable for our business tho we remain committed to delivering a positive customer experience nonetheless. Communication is key and staying in regular touch with our customers is part of our everyday job. Thank you for your business.
-Karnik

Private User
Private User
0 reviews Toronto, ON
10/10

Product and installation

Excellent service. Karnik as well as the technicians are efficient to their job. I am happy with my new unit and I’m happy with Maxaire.

Approximate cost of services:
$4,600.00
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Company Response

It's a great pleasure to hear about another positive customer experience! Thank you for your business.
-Karnik

Private User
Private User
Private User reviews Toronto, ON
10/10

Prompt and Great Service

I had an unknown furnace problem (failure to properly heat), and chose Maxaire mainly because they had positive reviews and were also efficient and professional in answering my service request. I was able to book a technician quickly, and they promptly figured out and solved my problem.

Approximate cost of services:
$170.00
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Company Response

We appreciate you recognizing our commitment to a positive customer experience. Thank you for your business.
-Karnik

Private User
Private User
0 reviews Toronto, ON
10/10

Maintaining furnace and air conditioning

Excellent work. They spent hours assessing and fixing what needed to get done. They advised me on how to maintain the system for a cleaner environment. I have been with these guys for years. They have proved themselves - we are partners for life.

Approximate cost of services:
$250.00
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Company Response

It's our pleasure to be of service. We do support and encourage environmentally responsible practices in all aspects of our business. We are here for you anytime! Thank you for your business.
-Karnik

Kenny Fernandes from Toronto
Kenny Fernandes from Toronto
2 reviews Toronto, ON
8/10

AC review

Quick, friendly and professional.
Will recommend.
Will definitely use this team again.
Good communication too.

Approximate cost of services:
$160.00
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Company Response

Hi Kenny, thanks for this great review. We are happy to be of service anytime it's helpful for you! Thank you for your business.
-Karnik

Matee in Toronto
Matee in Toronto
1 review Vaughan, ON
10/10

Poor working ac

House is a rental.. air conditioning was not working, Ben came in diagnosed and repaired the issue.

Approximate cost of services:
$690.00
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Company Response

Hi Matee, happy to hear about another positive customer experience! Thank you for your business.
-Karnik

Camilo from Markham
Camilo from Markham
9 reviews Markham, ON
10/10

Air Conditioner Repair

Bad time of the year for the air conditioner to break down. I contacted Maxairen and Karnik was very helpful and explained all the details from diagnosis to repair. The issue was diagnosed promptly by Ben, who also did the actual repair (evaporator coil was leaking badly). Ben not only replaced the coil with a new component, he also explained how the plenum was not installed properly in the first place and he did a fantastic job rebuilding it and leaving it in perfect condition. I am very happy with the final results and I don't hesitate to recommend Maxaire.

Approximate cost of services:
$2,000.00
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Company Response

Hi Camilo, happy to hear about another positive customer experience. If we are repairing your air conditioner, we will do our best to make it like new! Thank you for your business.
-Karnik

Private User
Private User
Private User reviews , ON
10/10

Repair air conditioner

They were excellent. Came on time within 24 hours Were honest. Did not up sell at all. Fixed the problem on the spot. Was a small issue and showed us how to deal with it in the future. Was very pleased with the whole process and will definitely use them again!

Approximate cost of services:
$135.00
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Company Response

It's our pleasure to take the time and explain to our customers how to resolve any issues they may be encountering. Quick responses, fair pricing and courteous follow ups are part of the professionalism we are committed to. Thank you for your business.
-Karnik

Private User
Private User
Private User reviews Pefferlaw, ON
10/10

Ductless Split

Installed a ductless spilt just in time for Summer. The whole house is cool in 5 minutes. Excellent Product! Excellent Service! Highly recommend Maxaire for your next heating / cooling project.

Approximate cost of services:
$4,000.00
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Company Response

Happy to hear about another positive customer experience! Thank you for your business.
-Karnik

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maxaire

Thank you for visiting our HomeStars business page! MAXAIRE is a heating and cooling company operating out of Markham, ON We offer assessments, repairs and installations of: Furnaces, Air Conditioners, Tankless Water Heaters, Hot Water Tanks, Air Purifiers, HEPA Filters, HRV's, Water Softeners, Water Filtration Servicing York Region & Surrounding ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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