Exemplary service! Mark and his team came promptly and repeatedly over several days to deal with a plumbing back up in a Toronto century multiplex. the space was cleaned exceptionally well and Mark advised us that the old linoleum tiles would have to be removed to ensure it could be sanitized and disinfected fully. They left the area clean and debris free and disposed of all materials. They returned with air cleaners and blowers over the next 3 days and ensured it was ready for renovation (a Reno that was in the planning when the back up occurred).
Mark and his team were pleasant, reliable, honest and forthcoming about what to expect and if any other issues came up. He also explained that some things had to be done a certain way because there is a building restoration code that this company follows.
Mark also worked exceptionally well with a plumber that worked with The Restorators to ensure the work got done. Communication between all parties was excellent.
I highly recommend Mark and his team at The Restorators for any restoration work you may need. He made a difficult and alarming situation easy, simple and quick to deal with.
- Company Response
Thank you for your great feedback!
The Restorators Team, Flooded Basement, Water Damage Restoration