I am immensely pleased with Radoslav’s work to fix the lock on my front door. My door is very old, and possibly original to my house, which is over 100 years old. It was difficult to turn the key to open the door, to the point that the key recently broke off in the lock. It was very easy to communicate with Radoslav. He contacted me immediately, and continued to assess the situation via text, even after daytime hours. He arrived on time for our appointment. He was very friendly. Most notably, he was obsessive about ensuring the lock was fixed to not only my, but his high standards and satisfaction. There were many points and reasons he could have made excuses for the poor operation of my door, but he persisted until we were both completely satisfied I could easily turn the key. He gave me several options for fixing my door, from inexpensive to the most expensive, with no pressure to pursue any of these options. His prices are quite reasonable and we’re in line with what I expected. I highly recommend Radoslav!!!
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- Company Response
Thank you Rhonda!
Locksmith Express Toronto