My original call was for flushing the lines for slow-draining toilets. Jason and his assistant were prompt, skilled, open about alternatives but no pressure, and thorough. After line clearance was completed, with video from the specialized camera, he showed me the before and after. After some thought I decided to replace the toilets (1960s vintage.) The cost covered the price of 2 new toilets (which Jason picked up), installation, and the original line clearance. They also followed COVID safety protocols. And they liked my dogs. very pleased with their service.