We have 20 years old house and boiler and water heater were out of date. The boiler broke and was no way for find parts due to old stile. I found on line TEK Climate heating company and respond was immediate.
We already had quotes and this company price and time to fix was the best. They finish all in one day and we have two in one boiler and hot water heater. Like a plumber said in my favorite move " Moon struct " you pay money but you save money, it is more efficient system ,looks great and works great. Irina
After deciding to purchase a ductless heat pump system for my place, I asked around for a reference & did my own research. As a rule, I always try my best to support local businesses so I contacted a well known reputable business in Chilliwack to get a quote. I was told that a quote would be sent to me by email by the end of the day. After a few days, I called & had to leave a message for a call back. A few more days went by and still no quote so this time I left a message with the assistant manager, who I had originally spoken to but he never called back either. So, I called & left a message for the owner to call me...and he never did. Eventually, I did receive a quote but had questions. The estimator asked that I call him to discuss my concerns, which I did but once again, I had to leave a message. We're well over a month since my last message and never heard anything else from that business. If I have to fight so hard to give my money to a business, I could only imagine what level of service I would be getting later on.
During that time, I contacted a couple other local businesses but I never got the feeling that they were really interested in my business. So, I continued to look online for the Best business in the area for this type of purchase. Tek Climate kept popping up at the top of the list. I looked up their website, watched a video from the owner Chris about how they're still providing full service during COVID & have added some safety measures to protect his employees & customers. The reviews were exceptional but I normally don't put a lot of weight on reviews on a business website. I decided to give them a call and was very pleased with the information given and decided to book for a quote. By text & email, the appointment was confirmed and was provided with the name of the estimator. I received another text the day of the estimate to remind me of the appointment and later received one from the estimator saying he was en route. Jonathan showed up on time. He was very professional, friendly, knowledgeable and provided me with a few possible options. He answered every questions I had and it was obvious that he knew what he was talking about. More importantly, I really had the feeling that he cared and wanted to help me make the right decision. There was no pressure at all even after I told him that I was going to get a few more quotes. Then came the question as to when would I be getting the quote, a week, a month? He emailed me the quote before leaving my place! Wow!!! He made himself available for any more questions, concerns, etc. He made me feel so comfortable that he became my "go to" person for questions. I never felt like I was bothering him even when he knew I may not be giving him the business. The best was that he would always get back to me almost immediately after. Eventually, i explained to him that I had to go for a surgery and would give him an answer one way or the other a few days later. The day of my surgery, i received an email from him asking how I was doing. It made me realize that not only he was really good at his job but was a good human being all together. Because of that, I decided to give Tek Climate my business. I explained to Jonathan that it was not because of the reputation of Tek or the quality of the product I was buying that I had decided to go with him, but because of who he is as a person. Without his genuine goal to help me make the best informed decision possible, and his genuine caring personality, I probably would've chosen a different business.
The whole process of confirming the purchase, making a deposit and schedule Jonathan to come back for the final measurements and scheduling the install, which is only a couple weeks later, has been an awesome experience. Now, I can't wait to have my system installed and I have a really good feeling that my experience will remain very positive.
Mike...one very happy Chilliwack customer!!!
Very impressed with Tek. From the salesperson, to the installation team, to the office personnel who kept in good communication with us - we found all of them to be professional, friendly, and they all did an excellent job from start to finish. We would highly recommend this company!
we have search a lot of agent for replace our old furnace, and finally we decide Tek Climate.
We are so pleased that we have chosen Tek Climate to install our new furnace. They are very friendly and professional. . Thank you
Reached out to company and got call back soon after to set up appointment for furnace quote. Had a new furnace installed. last week. Professional service from sales person to installers. Questions/emails quickly answered as well which is appreciated.
Cost was approximately $7300! minus $1350 in rebates:)
Very satisfied with this company , the staff, the installers and the direct and quick communication between them and myself. Very efficient and knowledgeable . Would recommend. The owner Chris came to my home to assess my needs and made excellent decisions re my mobile home furnace needs.
The quoted price was significantly less than their competitor and the scheduling was prompt.
Good Covid protocols.
Very good workmanship.
A clever problem solver - they were able to eliminate any drywall repair that may have resulted from a different approach to the install.
I'm very glad that I went with them.
Did some research on a few suppliers, and was impressed with the TEK team from the start. They showed up on time, on short notice, beat estimates I had gotten from a couple other companies, scheduled the job quickly, the work was excellent, clean, quick. Highly recommended for a reasonable priced, worry free installation. They even diagnosed a faulty gas valve on my Lennox furnace, still under warranty, ordered the part and replaced at the same time. A++
This company was amazing. Chris came and made accommodations for having the inside work done ASAP due to our construction, and even helped with more heating for the basement. His team is extremely polite and professional.
TEK Climate Heating and Airconditioning. Is a full service heating, ventilation, air-conditioning, gas fitting and refrigeration company. We can take care of all your HVAC/R needs including sheet metal.
We take on everything from small residential installations and service to large commercial installations and service.
We specialize in furnace installations, air conditioning installations, hot water tank installations, tankless installations, heat pump installations, Boiler installations, ductless mini split installations and system installations. We are based in Maple Ridge but cover the entire lower mainland. We also complete furnace repairs, air conditioning repairs, hot water tank repairs, tankless repairs, heat pump repairs, Boiler repairs, ductless mini split repairs and system repairs.
Our experience with all types of HVAC/R equipment means we competently service and install all of your equipment. Including, but not limited to furnaces, air-conditioning units, heat pumps, geo-thermal heat pumps, roof top units, ductless splits, tankless on demand hot water heaters, hot water tanks, ventilation equipment, kitchen/restaurant equipment, walk-in coolers, display coolers and building automation systems.
Customer satisfaction is #1 to us. Whether you are a builder, business owner or home owner we work with you to ensure you get exactly what you need. We are committed to providing excellent service and value. Having a great relationship with our wholesalers means we get the best pricing on equipment and can pass that down to the customer.
Chris, owner operator, has 14 years experience in the HVAC/R trade. His vast knowledge and experience in the trade enables TEK Climate Control Systems LTD. To complete all jobs with confidence and personally guarantees all work done by his business.
All of our staff are highly qualified and take great pride in their work. We strive to perform high quality workmanship, Installing only quality products and materials.