Elite Sign Company

Since my initial communication on August 13 with the company I have been promised 4 different installation dates which have never happened. After the owner received the money she did not contact me at all. All the communication was from me asking when will the sign be completed. The owner Tanya is incapable of running this business and has 0 customer service skills. Please avoid this company to spare yourself endless frustration. She has refused to refund my money so I put a complaint with the Better Business Bureau. There were 15 complaints in the past about this company. I urge anyone with the same issue as me to contact BBB for resolution.