Shield Restoration Services

Fire & Water Damage Restoration
Vaughan ON L4K 4W6
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Fire & Water Damage Restoration
Shield Restoration Services
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98%

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Reviews for Shield Restoration Services

Average customer rating:
9.9 10 (36 reviews)

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Leona in Toronto
Leona in Toronto
1 review North York, ON
10/10

House restoration

Shield restoration was truly wonderful. Steve came immediately to our flood damaged house and said he would look after us and he did brilliantly. We are older adults and he was very compassionate in his interactions with us. The work supervised by the project manager Brian was excellent and it was finished within the time frame that they had given us. The men and women who worked at the house were respectful and we appreciated that. It was a difficult time made much easier by Shield.

Approximate cost of services:
$150,000.00
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Company Response

Thanks so much for your kind words and thank you for trusting us with your home. I will share your comments with our team! Wishing you a very Happy New Year!

Steve and everyone at Shield

Private User
Private User
1 review Clarence-Rockland, ON
10/10

Basement renovation

We have a flood in our basement. Shield provided a wonderful service and restored our basement. They are kind, professional and timely.

Approximate cost of services:
$600,000.00
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Company Response

Thanks so much for your kind words. We will forward to our Ottawa office. Much appreciated. Happy Holidays!

Private User
Private User
Private User reviews Limoges, ON
10/10

Disaster relief due to flood in basement

I had a flood in the basement. Shield restoration came in and took care of arranging for removal of debris, obtaining a pod for me to be able to put my contents in, and arranged for the resulting cleanup that was required. Overall they took a bad situation and made it much easier to deal with. I would recommend Shield Restoration to anyone that required any type of disaster assistance.

Approximate cost of services:
$28,000.00
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Company Response

Thanks so much. Glad we could get you back to pre-loss condition in a timely manner. Happy Holidays!

Private User
Private User
0 reviews Perth, ON
10/10

Flood damage

My Dad was in the process of selling his home when an ice storm hit and took out the power to the sump pump which caused major flooding. I called Shield and they were in the same evening to start the drying out process.
I was very impressed with the speed they arrived and all aspects of the reno. Communication was great. The sale went through due to Shield and there wonderful service.
Fortunately insurance covered the cost.

Approximate cost of services:
$1,000.00
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Company Response

So glad we could help at such a critical time. Thanks for taking the time to give us such great feedback. Truly appreciated. Happy Holidays!

Private User
Private User
0 reviews Kanata, ON
10/10

Fire Disaster and Restoration

I have been very pleased with the high level of competence, professionalism, as well as empathy I have received from Shield Restoration Services after going through a house fire. The whole Team (including all the contractors that they partnering with for this type of disaster and restoration) was absolutely wonderful.

I can't thank the Team enough for their tremendous support throughout what could have been a disastrous event in my life, but ended up being more like a "bump in the road". Thanks again for your truly amazing work!!
Sincerely
V.

Approximate cost of services:
$30,000.00
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Company Response

Thanks so much for your kind words. We will absolutely share with our team, and glad we could assist you through the process during this difficult time. Wishing you a very Happy Holiday!

Private User
Private User
0 reviews Cumberland, ON
10/10

Very happy with services provided

Our situation was not typical, but an arrangement was made that was fair. Very happy with the services provided.

Approximate cost of services:
$15,000.00
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Company Response

Thanks so much for your feedback. Glad everything worked out. Steve and Phil.

Sam in Toronto
Sam in Toronto
0 reviews Etobicoke, ON
10/10

Water Damage in Kitchen

We recently experienced a water leak from our 2nd floor bathroom which affected our kitchen and we had the good fortune to have Shield Restoration respond to the resultant water damage. Shield Restoration's emergency team responded quickly and handled the entire emergency very efficiently and professionally. Their project manager thoroughly explained the emergency process to us and the technicians worked effectively to remove all affected materials (cabinetry, drywall and flooring) sanitized the area and set up drying equipment while also respecting and protecting our belongings and our home. The Shield team exhibited a high level of customer care throughout and we highly recommend their service!

Approximate cost of services:
$7,000.00
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Company Response

Thanks Sam for your kind words. Wishing you and your family a Happy Holiday!

Private User
Private User
0 reviews Scarborough, ON
10/10

Water damage repair

This is the kind of company I never wanted to use but was glad they existed. Unexpected damage to your home is never pleasant but thier service was top notch. They were very detailed, explained everything well and worked with my insurance company. Thier repairs were done well and in a timely manner.

Approximate cost of services:
$9,000.00
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Company Response

Thanks John. Hope you never need us again! It's always an honour to be working in someone's home. Thank you again for trusting us. Have a very Happy Holiday. Steve and team at Shield

Private User
Private User
0 reviews Mississauga, ON
10/10

Water damage- Floor affected

I had a water damage in the kitchen that affected the floor, I had an excellent experience with Shield, since they promptly did the emergency cleanup and then the coordination with the insurance, then planning to execution of the repairs, they took care of everything and were always available to answer any question I had during the process. Im very happy with the quality of the work and will definitely call them again when needed.

Approximate cost of services:
$30,000.00
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Company Response

Thanks so much for the kind words. We will share this feedback with our mitigation and repair staff. Wishing you a happy holiday! Steve

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Amazing Work!

I could not be happier with the work Shield did, and the professionalism of their team.

They were excellent!

Approximate cost of services:
$3,000.00
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Company Response

Thanks so much! Truly grateful for the work we do and always appreciate the feedback. Steve

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shield Restoration Services

WE SERVICE THE GTA, OTTAWA AND BARRIE/MUSKOKA WITH 3 OFFICES ACROSS ONTARIO!

At Shield Restoration, we understand you didn’t plan for this damage and it’s now thrown off your daily life. Our Emergency team responds quickly both in the GTA and NOW we have an office in the south end of Barrie, to help prevent further water damage, expedite disaster clean up or fire restoration. We ensure the work is done according to the standard of care and save as much of your content as possible. The faster we remove the damage and restore your home, the quicker you will forget this every happened.

Collaboration with you, your insurance carrier and broker ensures everyone is on the same page. Our priority is always YOU and YOUR PROPERTY. Our Promise is excellence in customer service, taking the time to clean and restore your property to meet or exceed your expectations. All our work is guaranteed for as long as you own your home!

Shield Restoration takes pride in our ability to work collaboratively with our insurance partners.

We are have both preferred relationships with several carriers and work very well with all Insurance companies.

Our key to success is the understanding that we all have a role to play in the successful remediation and restoration of any insurance claim.

Our quick response, cause of loss reporting and our use of DASH software to track our workflow, allows for ease of communication with both adjusters and homeowners.

Our promise is to avoid surprises for all parties with heightened communication and continued updating of the progress of each project.

When we share a client, as an insurance adjuster you can be reassured that we are here to help you and the insured with our boutique-like service and collaborative approach.

CATEGORIES
Fire & Water Damage Restoration
SERVICES
Residential and Commercial Restoration Water Damage Wind Damage Fire Damage Mould Damage
SPECIALITIES
At Shield Restoration, we stand by our work. We collaborate with you to ensure that you understand what the plan is for repairing your home. We help you with the selection process for flooring, paints and more. You can be involved in this process as much or as little as you would like. Before we finish, we require your stamp of approval that you are satisfied with our work. We guarantee* our work as part of our partnership with your insurance company and match their expectation for guarantees. In addition, for non-insurance losses, we will guarantee* our work for as long as you own your home! Any damage as a result of any future loss cannot be guaranteed. Visit our website to calculate your POWER CONSUMPTION
WEBSITE
https://shieldrestoration.ca/
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
ALL payment types Accepted.
MEMBERSHIPS
IICRC, BBB, OVAA, OIAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project completed.
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