Worst Service! I dont want to bad mouth any business but, this is just to warn other interested customers to veer away from this company. We requested for a dishwasher repair and was sent a "subcontractor". Said sub-contractor went to our house and after checking did not want to repair our dishwasher leak but charged us with the service fee, even if we wanted him to repair it. He quoted us with a ridiculous amount for the repair which just corroborated the fact that he doesnt want to perform the repair. Called their customer service to change technician and was informed that they have to send another one which will be another 109CAD charge. Beware!
- Approximate cost of services:
- $109.00
- Company Response
Dear client! I'm sorry you had a bad experience with our company and our customer service. That should have never happened and I fully understand how difficult this is for you. We're also awestruck by the circumstances that you describe. We are aware of this and our upper management is investigating. We are deeply worried about the experience you have had with our business. I will try my best to resolve any issues that you may encounter concerning our services. Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved.