Firenza Plumbing & Heating Ltd

Plumbing
Toronto ON M3L 1G5
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HomeStars  >  Plumbing in Oakville  >  Firenza Plumbing & Heating Ltd  >  toilet shut off valve and flapper
Private User
Private User
Private User reviews Toronto, ON
1/10

toilet shut off valve and flapper

Phone quote for hourly rate was $60 per hour....due to it being Sunday it was time and one half.....so $90.00........serviceman arrives and states $170.00.......the work was done in 30-45 mins.......cost 190.00............this is not the first time that I've had issues with this company either.........somehow they were recommended by our condo building......hopefully not for much longer.......they make used car salesmen seem like Mother Teresa.

Approximate cost of services:
$190.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

I would like to apologize for your experience with our service. Here at Firenza Plumbing & Heating Ltd, We always stress the importance to our employees to be professional, neat and courteous to all our clients. We also make sure that if there is an issue with any of the work we do, our management team and owner's always follow up to make sure that our clients are happy. Wishing you all the best and hopefully you can give us another try in the future.