ROOTERWORX

The team did a great job on waterproofing our basement. They provided a competitive price and promptly responded to any questions and concerns.

The Rooterwox team did a great job on waterproofing and parging my house when I had a basement flood. They acted quick and I would recommend them to others! Thank you team.

Very pleased with the process right from initial contact and research, as I compared my options, to selecting, scheduling, and receiving the service. I'm a landlord and needed to send a plumber to my tenant. I wasn't even there the process with smooth. They were so knowledgeable, able to visualize my problem give me an estimate, and in the end were completely accurate!

From the start, Oleg from Rooterworx came across very professional and knowledgeable about how to deal with my porch leak into the cold room. He explained the products and process he was going to apply to this particular project in detail. When Oleg committed to do this job and what time frame it was going to take to complete it, his crew shows up every day, worked diligently and finished in the time frame specified. Highly recommend Oleg from Rooterworx.

As per photos, a section of the concrete block was broken. I expected that the repair involve re-doing the whole piece of concrete that hangs under that patio threshold. Instead, the repairman from Rooterworx poured cement into the gap and connect the threshold with the stepping stones. I am afraid that with time, the stepping stones will move up and down and break that concrete work again. And the work was done without consulting on it will be accomplished. I personally find the work too expensive for the way it was done.

After my complaint, I was contacted by Oleg who promised to come by to take a closer look at the work. Yesterday, he came with Marian the person who initially did the work. They took the time to listen to my concerns. Then, promptly, they disconnected that concrete threshold from the stepping stones. The work was performed quickly and to my great satisfaction. I am now very happy and would heartily recommend the company to other people.

Sergio is great (again). He came and responded to the clogged sewer line very fast and fixed the problem. I highly recommend this company

I HAD A RELATIVELY SMALL PROJECT TO IMPROVE THE EXISITING WATERPROOFING AS WELL AS TO ESTABLISH NEW AT A SMALL CRAWAL SPACE AREA. HAD A FEW HIGH RATED CONTRACTORS CAME TO REVIEW THE SCOPE OF THE JOB AS WELL AS COSTS ESTIMATION, OLEG WAS KNOWLEDGABLE, STRAIGHT FORWARD ON THE NEEDEDS AND NONEEDS, AND WAS ALWAYS RESPONSIVE IN A TIMELY MANNOR. I DECIDED TO GO WITH ROOTWORX AFTER OLEG PROVIDED HIS DETAILED JOB DESCRIPTION AND PROMISED TO START THE JOB SOONER WHICH FITS MY SCHDEULE BETTER. OLEG AND HIS CREW CAME ON TIME AND DID ALL THE STEPS AS PER THE JOB SCOPE AND POWER WASHED THE SITE AT COMPLETION. OLEG EVEN SEND ONE OF HIS CREW BACK AFTER THE COMPLETION TO MAKE A FEW IMPROVEMENTS. THE ONLY THING PRVENTED FROM GIVING ROOTWORX A FULL MARK WAS DUE TO SOME OF HIS CREW, ALTHOUGH WERE FRIENDLY AND HARD WORKING, WERE UNABLE TO COMMUNICATE SUFFECIENTLY IN ENGLISH, SO IT CAN BE A LITTLE DIFFICULT IF YOU HAVE QUESTIONS WHEN OLEG OR HIS SUPERVISOR WAS NOT ON SITE. THAT SAID, THEY HAVE QUALITY CONTROL MEASURES THROUGH OUT THE ENTIRE PROCESS, SO I TRUST THINGS WERE UNDER CONTROL. AND ROOTWORX PROVIDE 25 YEAR WARRANTIES.

Thanks to Oleg for the excellent work and customer service. Job done well and on time - would recommend without hesitation.
Peter & Teresa C
Missississauga

Fast, Great Service, Affordable and would recommend this company to anyone that requires plumbing services.
Thanks You.

Highly recommend ROOTERWORX. The reason I have chosen ROOTERWORX to waterproof my basement was the professional advice, recommendation, and excellent rating.

Out of four other companies, Oleg was the only one who recommended what needs to be waterproofed and what can be postponed. Everyone else had agreed to my mistaken approach to waterproof just the half of the wall. I was extremely glad I listened to their advice as there were two more cracks which would not be fixed had I stopped half way.

I was also explained pro and cons of every existing waterproofing approach on the market. It was extremely difficult to obtain just pieces of similar information from any other company.

The attitude was and is courtesies, professional. My question were answered, my concerns were addresses quickly and without hassle.

Employees were doing their job honestly and hardworking. Company went an extra mile to finish the project even during the weekend
before it rained on Monday. Upon job completion everything was left clean, no garbage, grass was back "on" to my satisfaction.

Outcome is great - cracks repaired, basement is dry now. Overall company did a great job.