The installation workmanship was great. They install the product neatly and professional. However they show up late and bring the wrong model (so another half hour waiting for the correct product come).

I initially chose Lin and his team to install our water softener and reverse-osmosis system because his estimate was less half of the other quotes that I got from Homestars and also he seemed very experienced with this type of installation. His price was very reasonable based on the amount of materials and hours needed to perform this job. The other contractor that came for an estimate inflated his quote once he saw that we were in an affluent neighborhood. Lin's quote was more aligned with prices I have seen in forums like redflagdeals, with some extra cost due to the additional piping to bypass the softener for the outdoor faucet and steam oven.
Lin and his team arrived right on time, he was very meticulous and did the job exactly as discussed. The additional pipes he installed are all neat and tucked in the corners to make it easy to finish the basement later. He even configured the water softener valve, which is something the other contractor did not want to do. No hidden fees, or extra charges requested at the end. I am very happy with his work and would strongly recommend Water Doctor for anybody looking to install a water softener in the GTA.

Great job and very professional. Definitely would hire these guys again. Left the area very clean.

I had the water doctor installed a water softening system for my house, and the pricing is cheaper comparing to the quote I got from other companies. The technicians are very professional, and they worked efficiently. They cleaned up very well when the work is done. I would definitely recommend water doctor to my friends and family.