Handyman Connection

Kitchen Planning & Renovation
Vaughan ON L4K 3P2
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HomeStars  >  Kitchen Planning & Renovation in Gormley  >  Handyman Connection   >  Horrible customer experience and short cuts stay away from this company
Howard from Thornhill
Howard from Thornhill
2 reviews Toronto, ON
0/10

Horrible customer experience and short cuts stay away from this company

I had a plumbing problem from a job they did just over 1 year ago. I hired a professional plumber to fix the plumbing and was left with a big hole in the ceiling to be patched with drywall. They wanted to put in the drywall, tape and mud it and paint it all in one day. He put on the first coat of mud, then used a hairdryer to speed the drying process. Then less than 20 minutes later he was on to the second coat of mud. I stopped him after this saying it needs time to dry before paint. I got into a huge screaming match with Emil as he says this is how they work. They came back the next day, sanded it, paint and primer first coat. Then 10 minutes later he was putting on the second coat. They just want to finish the job as quickly as possible with no regard for the finished product or how long it will last. I will never deal with this company again. I know i will have to redo this. I overpaid for this job which they should have done for free since it was their work that caused the issue in the first place. It cost me more than the plumbing work.

Approximate cost of services:
$750.00
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Company Response

Hope all is well Howard and I apologize for the issues arise at your home. Your review should be posted to the Vaughan Handyman Connection office page as that is the office that you had the issue with. We serve the Toronto west area and all our office are independently owned and operated. I will contact Emil at the Vaughan office and see if I can help at all.
all the best