Worst customer service I have ever experienced. Had alarm system insalled March 1 and still an outstanding problem.
Support says email them and email response " Thank you for contacting the Technical Assist Group. We are sorry to hear you are having difficulties. For assistance please contact our sales team at 1-800-238-2727. " TECH OR SALES???? STAY FAR AWAY FROM ADT
I have spent hours on the phone. I cant get anywhere.
- Approximate cost of services:
- $550.00
- Company Response
Dear valued client, we are sorry to read that our services have not met your expectations. Please let the Customer Relations team look into this further. Can you please forward us the phone number associated with the security system and the best number to reach you to executive.escalations@adt.ca with subject HOMESTARS and we will contact you. Thank you