Prime Appliance Repairs

I really wished I read all the reviews before calling Prime Appliance Repairs. Same thing happened to me, they took my money without giving me a proper diagnostic report of the problem. The repair man gave the obvious that my freezer was icing up coving the fan that prevents the fridge to cool however required an additional $300 to defrost my fridge and give proper diagnoses. I asked if I can defrost it myself, & him come back and he said that it would be an additional services charge. Funny cause I called another company located in Maple, ON and he diagnose the problem over the phone. I cant believe how in competent Prime Appliance Repair people are. Just Beware.