Brampton to Burlington
On July 24th, 2020 we moved from Brampton to Burlington. We searched via Home Stars and read the reviews and were very impressed.
Jenna was the first to contact us to quote the move and her constant communication throughout this process we knew we were in great hands. Jenna is a true professional and her follow up is impeccable; the true meaning of top-notch customer service. The reviews on Jenna being amazing are 100% accurate. Total Care Moving’s prices were so reasonable we booked right away with them to secure our move date, so happy we did!
The moving crew showed up on time at exactly when they said they would and they spoke to both my wife and I about how everything was going to work. The crew consisted of three strong men: Nico, Alban and Shawn (sorry if we mis-spelled their names) and they were an amazing crew to work with. Jenna told us they would be great and she was spot on.
The crew took care of our furniture and other belongings as if they were their own. The crew were extremely professional and courteous making sure we were comfortable every step of the way. The day we moved it was extremely hot, sunny and humid and these three guys never stopped, never complained and were beyond fast & efficient.
At the new house, they took the same amount of care when unloading the truck and bringing our belongings into our new house. As they were wrapping up they asked if we wanted anything re-moved while they were here so we wouldn’t have to. We thought this was an amazing gesture to ensure we were extremely happy.
From the very first conversation we had to the final conversation we had, Total Care Moving, Jenna and the crew were simply put...amazing! Would not hesitate to hire this company for any future moves we have and will recommend Jenna & Total Care Moving to all our family & friends.
Sincerely,
Arun & Leslie
- Approximate cost of services:
- $1,800.00
- Company Response
Dear Arun & Leslie, we cannot thank you enough for this amazingly detailed and fantastic review. Thank you for requesting a quote through HomeStars and picking our company for your move. From our office crews to movers we strive to provide exceptional and quality service. It sounds as though your move went flawlessly. We are so glad that the crew went above and beyond to make your move-in easier! Jenna is great at coordinating moves so we are not surprised that you had such a positive experience working with her. Thank you for being our clients! Take Care -Total Care Moving