I hired Ahmed and his crew to move me from my condo into a new home. First, his truck broke down, which was not his fault, but he asked ME to procure a new truck and drive it to the location, which I was not comfortable with. He also kept asking me questions that made me lose confidence in him, such as: is your bed dismantled? Do you have tools? Does your car have a hitch?
Although RPG completed the move on time, there was an additional item that needed to be moved from a storage unit. He asked me if he could do it later in the week , because he wanted to deal with his truck. I agreed and paid in him good faith. I have not been able to reach him since (I have tried SEVERAL times), and have not heard from him. I am extremely unimpressed with his lack of professionalism, and he did not complete the contract, nor did he refund me any money or explain. I would definitely NOT recommend this company.
**Edit in response to company feedback***
The pickup from the second location was absolutely included in the original price, AND I could not reach RPG to complete the job. Please do not put any stock in these excuses.
- Approximate cost of services:
- $400.00
- Company Response
Sorry Leah. Additional pick up wasn't included in the price we settled and secondly you offered to rent out a truck. Question to if your bed was dismantled was due to puck up at your second location because you cannot leave a bed assembled while being moved. My apologies but communication had been done but you intended to move the bed yourself so please don't leave me a bad review. Have an amazing summer.