I asked Chris to have a look at a very difficult trimming job. He was there to give a quote as soon as I finished typing it seemed, and he gave a fair quote, with better understanding of the job, and the tree, than any other arborist who'd tackled this old tree. He communicated extremely well. He showed up on time with his men and did a wonderful, and very difficult, job--so well the neighbours also spoke their appreciation. He left a clean site. Very shortly thereafter we needed a tree removed; again, great communication, fair price and he juggled things for us to fit the work in about a month before he actually had an opening. He even helped us move stuff to prepare the site. In a perfect world, every experience of buying services would be like this--expeert, pleasant, honest and leaving you feeling your business really meant something. I'm going to plant more trees just so I can hire Chris to come and cut them down someday. Thanks, Chris.