After creating the service request Peter called me promptly, I described the issue of our toilet never beeing properly secured since the house was built back in 1995. We didnt think the builder properly installed it. It took us a while to finally want to address it. Peter gave us an estimate and his availbility options which we accepted.
Peters team came onsite as scheduled, and after investigating the work turned out to be bigger than expected as there were structural issues they needed to address since there wasnt enough surface to secure it to.
I am all for doing things properly without any band-aid solutions, Peter and team ended up repairing what the initial builders messed up in a proper manner we are happy with. What we thought was going to be a quick 1 hr job ended up being ~6 hours and the team did not charge much over the original estimate, to which we offered a little more.
I am happy with the services provided by Peter and his team at Andricon and I will be using them for future projects.
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- Company Response
Thank you for your review! - Andricon Plumbing & Heating Ltd