Timberwolves Roofing & Exteriors

Formerly Timberwolves Roofing & Insulation
Roofing
Toronto ON M1V 5A2
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HomeStars  >  Fire & Water Damage Restoration in HORNBY  >  Timberwolves Roofing & Exteriors  >  Complete disaster- facing $20k+ damages because of their mistakes.
DJ in Toronto
DJ in Toronto
2 reviews Toronto, ON
0/10

Complete disaster- facing $20k+ damages because of their mistakes.

We hired Timberwolves to install siding, soffits, downspouts and gutters for our clients home. They didnt show up the day they scheduled us in and didnt let us know. We waiting on the jobsite and when we called them they said they are delayed on others jobs and will need at least another week before they come. Everything about this job started on a very unprofessional note. Barely any communication. They worked half days and disappeared then didnt come back for days. It was obvious they were juggling other jobs and doing the same to others.
We complained and asked for management to meet on site because the workmanship was horrible. The workers were Asian and didnt speak or understand much English, so the manager was the only one who could translate. While we were talking in English and he was translating to them, they were laughing, as if they were shocked that we were asking them to fix the obvious errors.
They installed a lot of things incorrectly which the homeowner was even able to notice without having any experience. They said theyll return when the winter weather passes to redo whatever is required. This was just an excuse because they have fallen off the face of the earth since then. There was no communication during the spring or summer, and their website is no longer active.
Due to their mistakes, all the water poured into the cavity of their basement Windows and flooded the basement we newly finished for them and damaged a lot of their belongings. We are now responsible to find someone else to fix their mistakes but also redo their new basement!
NEVER hire this company. They have no idea what they are doing and obviously dont care about their jobs or clients.

Approximate cost of services:
$18,000.00
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