LG Home Comfort

Heating & Air Conditioning
Vaughan ON L4K 3R6
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Reviews for LG Home Comfort

Average customer rating:
9.9 10 (98 reviews)

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The O’Brien’s
The O’Brien’s
0 reviews Warsaw, ON
1/10

Heat Pump Install

I dealt with sales representative Cong, very knowledgeable and friendly. A few things were left out of the requirements for install, including that another line would need to be run to our thermostat. This meant we had to cut multiple holes in a recently drywalled basement, ceiling. The repairs were our responsibility. Not a big deal but would have been nice to know up front.

On the day the technicians came to install my Heat Pump they noticed they were missing parts that they needed to complete the job. This was realized after they had started the install and my house was without heat. I was then asked if I would go to the nearest hardware store and purchase the required parts myself, after already paying for the install. I was unable to do this as I had a child sleeping in the house. Eventually, they sent one of the technicians to get the parts after I called around to local hardware stores and located the part for them.

After the install, my igniter to my propane furnace began malfunctioning. My HRV system also began to have a burning smell. These issues were not present prior to this install. I live in a newer home and the system is only 6 years old.

I started calling LG Home comfort on January 19th to inquire about support. I left messages with them and my sales representative. I got no call backs, even though my sales representative claimed he prioritized my concerns.

I continued to call until I finally got someone on the phone on February 12th. They scheduled to come to my house today, the 16th of February in between 12-6pm. They never came, never called. Ive heard nothing.

This has been a terrible experience. Customer service is non existent. I do not recommend this company. Go elsewhere if you can.

Approximate cost of services:
$8,800.00
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Apples11
Apples11
1 review Mississauga, ON
10/10

Hvac installation

Danny and Harmon did the installation for our new unit. Their service was excellent , professional and courteous. I would recommend them and the team that worked with them for any job they do.

Approximate cost of services:
$12,274.00
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Kaypi in Kitchener
Kaypi in Kitchener
1 review Kitchener, ON
9/10

Heat pump and furnace

Heat pump and furnace was install in one day by Khush and partner. everything clean up and test system working good before they leave. i'm more happy if they change the rusty screws and clamp for conduct outside

Approximate cost of services:
$16,000.00
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Company Response

Thanks Kaypi

Mike B
Mike B
7 reviews Etobicoke, ON
10/10

Outdoor Unit has Completely SHUT DOWN!

Hoping that LG Home Comfort techs can finally diagnose this 3 ton heat pump system,once and for all. A lot of folks mix up LG Equipment and LG Home Comfort....TWO COMPLETELY different entities, one has nothing to do with the other. The company that we hired turns to LG HOME COMFORT out of Vaughn, for support services, repairs and maintenance. The techs and support staff are pretty awesome, when facing immense pressure due to work overload,and even through the COVID epidemic. We have been pretty cool in our house with NO HEAT from the heat pump system, but, we've been assured that all will be in order tomorrow!! Jim and Diana

Approximate cost of services:
$17,000.00
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bill in Toronto
bill in Toronto
1 review , ON
10/10

Heatpumps

The salesmen that gave us the quote came at 8 pm on a Friday took the time to go through all options and the price he gave us was far better then any quotes we got In Kingston. Thanks to the hole team for getting this done

Approximate cost of services:
$16,000.00
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Company Response

Thank you Bill

Wangboyan in Kitchener
Wangboyan in Kitchener
0 reviews Waterloo, ON
10/10

Heat pump

Got my heat pump installed. Very good company. Fast pace and professional staff make whole process smoothly.

Approximate cost of services:
$8,023.00
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Company Response

We appreciate the kind words

James C in Vancouver
James C in Vancouver
1 review Georgetown, ON
10/10

Installation of new heat pump, furnace

Very professional and patient staff (sales rep Phillip, Gurdev and his installation team), walked me through the various options and helped me decide on the final product ($13,899 is before federal rebate of $7,100). Great company, very pleased!

Approximate cost of services:
$13,899.00
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Company Response

Thank you for sharing your experience with our team.

Janice in Toronto
Janice in Toronto
1 review Vaughan, ON
10/10

This company is wonderful!!

This company is wonderful!!
Behzad serviced our tankless water heater. He was thorough, gave us a lot of information, and even made sure to wear a covering over his shoes so as not to track dirt into our home.
Thank you, Behzad you are great!!!

Approximate cost of services:
$1,500.00
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Company Response

Thanks Janice.

Private User
Private User
Private User reviews Vaughan, ON
10/10

furance installation

I needed to convert from an oil furnace to propane furnace the sales rep was very helpful and the installation went very smoothly they were very helpful and answered all my questions I would recommend them for any kind of work

Approximate cost of services:
$4,500.00
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Company Response

Thank you.

Private User
Private User
1 review Toronto, ON
10/10

Heat Pump Installation

Saw their ad and contacted LG. The called me and patiently walked me through the process and my options . They gave me time to think about it and we not pushy at all.. Once I agreed to purchase the heat pump, a date was set up and the appliances were installed. My concerns were listened to and solutions were found. Whenever I call / email LG, there is always a quick response, something I quite appreciate.

Approximate cost of services:
$14,000.00
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Company Response

Thank you for taking the time to leave a review for us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about LG Home Comfort

Currently Offering 6 Months Payment Deferral on all New Installations

Air Purification

The air in your home, for the most part, is the same air being re-circulated over and over again - contaminants included. These contaminants include mold, viruses, pet dander, pollens and household toxins to name a few. There are a variety of options for air purifiers, at all budget levels, that can help you take the next step in a healthier home. LG Home Comfort technicians can guide you through the simplest room solutions right up to whole home air purifiers with hepa filters and UV-C lights. At LG Home Comfort we are confident that we can find an air purification solution for your home.

Contact us today to book your air purification installation.

Water Purification

Your homes’ water is an essential part of your everyday life - everything you do in your home requires it! But did you know the quality of your water can also affect the efficiency and lifespan of your appliances? Hard water can cause internal build up of minerals in your washing machine, dishwasher and hot water heater. The level of water purification your home needs depends on the combination of your current water and what outcomes you are looking for.

We offer a full range of water treatment options: softeners, chlorine & iron filters and reverse osmosis units. Allow the LG team to test your water, free of charge, and design a water purification system that gives you the best water possible.

Contact us today to book your water purification installation or a complimentary water test.

Heating

Whether you require a tune-up, seasonal maintenance or a new furnace, let our professional team of technicians evaluate your needs and walk you through your heating options. A poorly designed and installed system can lead to low efficiency and increased operating costs - at LG Home Comfort we take the time to customize each installation to ensure peak performance and efficiency.

Contact us today to book your tune-up, seasonal maintenance or a new furnace appointment.

Cooling

When it comes to cooling, reliability and consistency is key. Every home is unique, which is why our team will take the time to assess your home, your cooling needs and come up with a solution that fits your needs and your budget.

Contact us today to book your AC repair, maintenance or installation appointment.

Water

Installing over 1000 water heaters per month, we are experts at heating your home water. Whether you need a simple repair or a new system, our technicians will walk you through the process and explain your different options. Our no-pressure sales guarantee will ensure that you can make a decision in your own time, with all of the information you need.

Contact us today to book your water heater repair or installation appointment.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Water heaters Tankless water heaters Furnaces A.C. Water purification Air purification
SERVICES
Water softeners Iron filters Chlorine filters Reverse osmosis Maintenance plan
WEBSITE
https://www.lghomecomfort.ca/
YEAR ESTABLISHED
2017
PAYMENT METHOD
e-transfer, cash, cheque. All Card payments debit and credit
LICENSES
Fully Licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small or big
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, kindly ask for details.
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