Assured Basements

Basement Renovation
North York ON M3J 2E5
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Reviews for Assured Basements

Average customer rating:
9.7 10 (54 reviews)

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Private User
Private User
0 reviews Grimsby, ON
10/10

Basement reno

We wanted to add one room, a sitting area and a bathroom in our basement. I had several quotes but decided to go with Assured Basements. Mike seemed to know his stuff and we felt comfortable with him. The entire project was completed in 6 weeks to our satisfaction.
I will have no hesitation in recommending Assured Basements.

Aziz Mohamed
10 Dandurand Court
Grimsby, ON

Approximate cost of services:
$41,000.00
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Company Response

Thank you for your review! We hope you're enjoying your newly finished space :)

Private User
Private User
Private User reviews Guelph, ON
5/10

We're glad our basement renovation is almost over.

Assured Basements renovated our basement. Although we're satisfied with the final results, the process of getting there was unnecessarily difficult. Poor communication (they don't listen), poor supervision (I was the de facto site manager), and the project took weeks longer than promised.

However, to their credit, they got the renovation completed before anyone else was ready to start.

Approximate cost of services:
$123,457,000.00
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Company Response

Hi Donald,
Thank you for taking the time to provide us your feedback. Your satisfaction is invaluable to us. We are disappointed to hear that certain aspects of the process were frustrating for you; and we will take this information to see where improvements can be made.

Private User
Private User
Private User reviews Toronto, ON
8/10

Basement reno

The project took longer because of window replacements and COVID, but overall I'm happy with the results.

Approximate cost of services:
$670,000.00
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Company Response

Thank you for your review! We hope you enjoy your newly finished space :)

Private User
Private User
0 reviews Kitchener, ON
10/10

2 Bedroom Legal Basement Apartment

Mike and Ryan completed a 2-bedroom basement apartment for my elderly parents. I appreciated their clear communication, patience and professionalism while dealing with my family, and graciously handled the multitude of changes and delays due to the pandemic. Their trades were kind and considerate with my parents in my absence. Thank you for a fantastic job, and we will be calling you for future projects.

Approximate cost of services:
$100,000.00
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Company Response

Thank you for your review! It was a pleasure working with you and your family, and we hope to do more projects with you in the future :)

D Miller in Mississauga
D Miller in Mississauga
7 reviews Mississauga, ON
10/10

Kitchen Restored

Katerina from Assured Basements was fantastic at creating designs based on the idea of what we wanted and within the constraints of the space available. She had great suggestions, was attentive to our needs and designed a kitchen that has proven to be both functional and aesthetically pleasing.

Measurements were accurate and the resulting cabinetry is of high quality. Overall I'm thrilled with the service provided and results!

Approximate cost of services:
$15,000.00
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Company Response

Thanks so much for your review! It was a pleasure working with you, and we're thrilled you're happy with the final result :) enjoy your beautiful new kitchen!

Private User
Private User
Private User reviews Kitchener, ON
10/10

Fully basement renovation and the work done was approved my the City of Kitchener

I do get what I pay for some extra I putting myself
my family and friends like it.

Approximate cost of services:
$94,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review! We're glad you, your family and friends like it :)

Michael
Michael
0 reviews Cambridge, ON
8/10

Great quality and responsiveness, communication could be improved

Overall the team did an excellent job. Mike was a great contact on the selling front, and Ryan and Andrej were the primary contacts on the execution side. Andrej really held the project together and kept things moving along well despite some delays in getting the permit from the city during Covid.

The final product is excellent. Getting there had some frustrating times. There were many requests for change orders along the way, always initially very costly based on their recommended approach, but after pushing back in the added cost an alternate always seemed possible at a much lower price. It would have been received better if the team presented all these options up front so we could choose rather than starting with the highest priced option and then finding the more tolerable solution after we said no.

At one point it became obvious that the team had forgot to order the flooring, and so we were asked to choose something else or accept a 4 week project delay. I was surprised that initially they expected us to pay the full upgrade price of the alternate flooring despite the error on their end. Again after pushing back they split the cost with us, but I still don’t believe we should have had to absorb any of this extra due to the mistake in ordering. We weren’t left with much choice if we wanted to keep the project on time.

The team is extremely responsive and friendly and we get to a good place in the end. They use an excellent program called BuilderTrend as a portal for all the selections, invoicing, schedule, and for communication. It made following along with what was happening easy.

I would likely use the team again but would have allocated more contingency to cover the change orders that occurred throughout.

Approximate cost of services:
$100,000.00
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Company Response

Thanks for your review, Mike! We appreciate your honest feedback. We're very glad to have delivered an excellent result, and we certainly hope to work with you again in the future as well :)

Private User
Private User
1 review Toronto, ON
10/10

Basement Finishing

The entire team at Assured Basements did an excellent job with finishing my basement. They are attentive, transparent and responsive and helped navigate the basement finishing process with ease.

Special shout out to Jake, Abdul and Taren for their attention to detail. Thank you to Eric for his suggestion about enhancing the electrical add ons to the basement. And thanks to Taren for his neat and tidy work on trims and baseboards.

Approximate cost of services:
$45,000.00
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Company Response

Thank you for your review! We hope you're enjoying your new basement :)

Private User
Private User
Private User reviews North York, ON
10/10

Very accommodating & a great team

I've been in the trades for close to 20 years now, and a journeyman for the last 13. I ended up using assured basement builders to finish off my basement. As a tradesman, naturally it was hard for me to allow myself to hire someone to come in, but I really just wanted to get it done quickly. Spare time is hard to come by, and as one person, a project involving so many different tasks/trades can really take a long time. Plus, a lot of the finishing work like taping and mudding, or setting tiles, I would prefer to have a pro do, rather than risk botching it up myself. I was really impressed with the fact that they actually finished the project before their promised deadline. In the trades world this almost never happens. I was expecting it to take about 30% longer than budgeted for time, and cost 30% more in the end, like most reno's tend to do. Plus, The workmanship was quite immaculate, and I'm happy with the way everything looks. The plumber Mike and election Eric roughed in behind the drywall looked good as well and care was taken with it, which is important to me. Their sub trades were always happy, and positive when they showed up to work as well. I believe played a large role in their attention to the details. I would definitely recommend these guys. They're a pretty good crew. I would use them again.

Approximate cost of services:
$700.00
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Company Response

We appreciate your review! Thank you for trusting us to complete your project, hope you're enjoying your new basement :)

Private User
Private User
Private User reviews North York, ON
10/10

Great bunch of guys

Our basement was half finished by a guy we hired. He literally bailed 3 weeks after he started the job. Assured basement builders came and quoted the job, and started the project withing 2 weeks from when the contract was signed. Since we explained we were on a very tight deadline. They finished the basement in 4 weeks which is very impressive. You get what you pay for, tough lesson learned for us. Assured Basement saved us, no other way to describe it. Great Company to deal with. it’s to bad we moved away from toronto cause we need our basement done again in Ottawa.

Approximate cost of services:
$600.00
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Company Response

Thank you for your review! We're glad to have been able to turn the situation around for your basement project :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Assured Basements

CATEGORIES
Basement Renovation
SERVICES
Basement Renovation Basement Remodelling Basement Shell Solution
SPECIALITIES
Full Service Basement Specialists
WEBSITE
https://assuredbasements.ca/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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