Orella Group

Plumbing
Burlington ON L7L 5N7
Write a Review
Write a Review


HomeStars
Plumbing
Orella Group
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Orella Group

Average customer rating:
10 10 (24 reviews)

Sort by

Natalie in Toronto
Natalie in Toronto
4 reviews Milton, ON
10/10

Leak in shower faucet

I had a leak in my shower faucet which needed the cartridges replaced. Orella Group was busy, but found time to fit me in to resolve the issue. Jack was a very professional and knowledgeable young man. He replaced the cartridges and answered all of my questions. The cost for the service was very reasonable. I highly recommend Orella Group.

Approximate cost of services:
$150.00
Was this review helpful?
Phillip
Phillip
1 review Hamilton, ON
10/10

Excellent

Super helpful & excellent service/communication! Appreciate the hard work and fully recommend their service.
Adam was very knowledgeable & actioned our plan accordingly.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our service helpful and that Adam provided excellent communication throughout the process. We take pride in delivering top-notch service and ensuring that our customers' needs are met. Your recommendation means a lot to us. If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help!

Private User
Private User
Private User reviews , ON
10/10

Plumbing

Professional, reliable company. Was able to complete the work in a timely manner and the prices were fair.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for the review. We appreciate the kind words.

13-Antwerp
13-Antwerp
0 reviews Welland, ON
10/10

Plumbing Service

Adam and his team at Orella Group were an absolute pleasure to work with from beginning to end. They were communicative, punctual and professional and its evident that they truly take pride in their work. Would gladly recommend them to anyone needing any plumbing work done to their home or commercial space.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thank you!

Private User
Private User
Private User reviews Welland, ON
10/10

Plumber All Stars

Had a wonderful experience with Adam from Orella Group, he arrived on time and explained the problem to me in detail and what he was going to do to fix the problem. Will be using again.

Approximate cost of services:
$249.00
Was this review helpful?
Company Response

Thank you! Adam will be thrilled to hear you enjoyed your experience with us.

Private User
Private User
Private User reviews Burlington, ON
10/10

Bathroom Renovation

Orella Group helped with replacing some old and broken vanities in a basement washroom. They were able to source fixtures for cheaper and they installed them for me. The team were very friendly and felt like family.

I would recommend Orella Group to anyone looking for trustworthy and good people.

Approximate cost of services:
$2,300.00
Was this review helpful?
Company Response

Thank you so much for taking the time to share your positive experience with Orella Group! We're thrilled to hear that we were able to assist you with replacing the old and broken vanities in your basement washroom.

Richard Campbell
Richard Campbell
0 reviews Burlington, ON
10/10

plumbing

I would first like to say I wrote a review last week on how good the plumbers were with me and I would like to add that yesterday I had another plumber from Orella Group who repiped under my kitchen sink and fixed my dripping faucet in the bath tube so i would like to say thank you Mick for a job well done and I would highly recommend the plumbing department of Orella Group

Approximate cost of services:
$265.00
Was this review helpful?
Company Response

Thank you for the kind words!

Matt in Toronto
Matt in Toronto
1 review Hamilton, ON
10/10

Backwater Valve Installation

Justin and Nathan from the Orella Group installed a backwater Valve through the city of Hamilton's Protective Plumbing Program. They also replaced the main drain, installed a floor drain, and roughed in a laundry tub. They were very friendly and professional and completed the job on time and on budget.

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

Hello, Matt.

Thanks for taking the time to leave a review - it means a lot.

It's always great to hear when a customer is happy with our service and we hope you consider us again for any plumbing needs in the future.

Have a great day.

Steve C
Steve C
7 reviews Hamilton, ON
10/10

Back-water valve installation

Orella installed a back-water valve in our basement. There was an issue initially with the installation, the details of which are not worth going into as they addressed it promptly, courteously, and professionally. The final product was excellent, and all the staff were pleasant to deal with, from head office to the installation team. They are a company with integrity and I would definitely recommend them.

Approximate cost of services:
$1,863.00
Was this review helpful?
Company Response

Hello, Steve!

Thank you for taking the time to share your thoughts. It means a lot to us knowing that you were looked after and felt that our integrity is worthy of recommendation.

We hope you have an amazing day.

Thank you.

- Orella Group

Diana
Diana
0 reviews Oakville, ON
10/10

Leaking shower faucet

Had a leaking faucet in shower. The plumber came on time and finished the work to my satisfaction. Excellent service and highly recommend. No upselling of service or dragging it out.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Hello, Diana.

Fantastic! We're very happy to hear you were pleased with our service. We can't stress enough how important our customer service means to us as a company and we're glad we could look after your request.

Have a great day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Orella Group

Orella Group is your one-stop solution for all things plumbing. Covering everything from plumbing repairs and drain cleaning to new builds and service, we provide a level of honesty, integrity and transparency unrivalled by our competitors. We're building better, together.

Plumbing, Plumbing service, Plumbing rough-ins, Plumbing repairs, toilet installation, faucet installation, shut-off valve replacement, backwater valve service, toilet auger, water shut off installs, ice-maker and fridge line installations, cartridge replacements, drain line augers, sink drainage re-pipe, bathroom sink installations, water line disconnects, faucet replacement, hose bib install or replacement, toilet flange repairs, relief valve installation, water heater service, mixing valve replacements, pipe cleaning, drain camera, drain cleaning.

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, and Water Filtration & Purification
SERVICES
drain cleaning, plumbing repairs, plumbing installations, drain camera, backwater valves, toilet repair, toilet installations, vanity installations, leak repair, leaky faucet repair, faucet installation,
SPECIALITIES
drain cleaning, plumbing repairs, plumbing installations, drain camera, backwater valves, toilet repair, toilet installations, vanity installations, leak repair, leaky faucet repair, faucet installation,
WEBSITE
https://www.orellagroup.com
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cash, Cheque, Credit Card, E-Transfer
LICENSES
Master Plumbing, Backflow Certification, Cross Connection Certificate
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.