Arctic Shield Insulation Ltd

Insulation
Calgary AB T2G 0G2
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Insulation
Arctic Shield Insulation Ltd
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91%

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Reviews for Arctic Shield Insulation Ltd

Average customer rating:
9.3 10 (19 reviews)

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Private User
Private User
Private User reviews Calgary, AB
0/10

Do not hire this company...EVER

Don to hire Jeff for anything he is not the professional he boasts he is. He does not stand by his work and has no problem throwing thinly veiled insults in your face if you ever dare question him on anything. We hired him to upgrade our attic insulation and properly vent the bathroom fan. Afterwards he had connected the fan but the motor hummed, did not turn or vent. While he was there he helped free the fan so it turn albeit noisily at first. Eventually I got it turning only to find out it was not venting. Upon reporting this to him he refused to return to rectify the problem and accused me of trying to get him to replace a fan that did not work in the first place and that an electrician could rectify the problem by replacing the fan without entering the attic but that was not his problem. There were other red flags I should have paid more attention to like claiming things he will do but never did and not using a drop sheet.
He never admitted that the blockage was in the work done to attach the ducting to the fan in the attic. I ended up hiring a third party to rectify the problem which turned out to be sealing foam blacking the damper on the fan from opening.
He claimed he had done this work 1000"s of times and mine was the only problem he has ever had. If that was the case he should have realized where the problem lay. Don't believe a word coming from his mouth.

It cost me less than the money I withheld to rectify the problem.

In the process of finding a company to diagnose and fix the problem I talked to two of his competitors who have crossed paths with the man and neither had positive things to say about him and one was aware of Jeff's lack of quality in his work or his willingness to stand behind his work. Both acknowledged that his suppliers do not like the man either.

I reiterate...DO NOT HIRE THIS COMPANY!

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

These things can happen on a rare occasion. To let you know, As a result of this experience, we have discontinued the use of spay foam with this application, we have adapted a new and better method to insure this doesn't happen again. Unfortunately we were not quick enough to respond to you and you found a third party to fix the issue . We do however apologize for your experience and had every intention of rectifying the issue, we felt that the situation needed to cool down a little, we were uncomfortable with your approach . We understand the added stresses life has brought us . We are happy to have rebated the cost of the fan service plus a little extra , and we are glad you were able to rectify the issue using a third party , so quickly and efficiently at an affordable rate. Again we do apologize.

Private User
Private User
Private User reviews Calgary, AB
10/10

Attic Insulation

Our attic is low slope roof so other attic companies wanted to remove our roof. Jeff gave no firm guarantees, said it was probably do-able, but it would definitely be uncomfortable.... His pricing, communication, and job execution was thorough and top quality. Definitely recommend this company.

Approximate cost of services:
$1.00
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Company Response

One of the most challenging attics to date ! Who doesn't love a good challenge. We are absolutely proud and pleased to have been able to complete this for you Craig ! Thanks so much for the great review! Cheers

Private User
Private User
0 reviews Calgary, AB
8/10

Installation of attic insulation

The company responded quickly to my request for a quote, explained the services offered, and then provided a timely installation date. On the date of installation they arrived on time and were done within the 5-6 hours suggested. Clean up was excellent. The invoice was for the amount quoted and came with pictures of the installation which was necessary because we are not able to go into the attic. Hopefully, the Greener homes inspector will agree with our assessment.

Approximate cost of services:
$3,400.00
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Company Response

It was a great pleasure meeting you bob ! Thank you so much for your kindness and great review! Cheers

Private User
Private User
Private User reviews Calgary, AB
10/10

Honest & fair

Jeff was great to deal with. He provided me with a thorough, honest and fair assessment, and explained everything in a professional manner.

Approximate cost of services:
$0.00
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Company Response

Thank you very much for the positive review !

Frank
Frank
1 review Calgary, AB
10/10

Attic insulation upgrade and additional roof vents

The company representatives were on site on time. Carried out the work professionally and very friendly. Responded to my clarification requests. Cleaned the site after the insulation works. Very pleased with their works and would definitely recommend them

Approximate cost of services:
$3,300.00
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Company Response

Hi Frank !! Thank you so much for your kind words ! It was a pleasure meeting you and an absolutely pleasure helping your home become more comfortable and efficient. Cheers

Chao
Chao
1 review Calgary, AB
10/10

Attic Insulation

We are glad that we chose Arctic Shield to repair and upgrade the attic insulation at our 10 years old house. Before starting the work, Jeff completed a thorough inspection in the attic and clearly explained about the work that needed to be done, based on that a reasonable quote was provided. On the work day, Jeff and his team showed up on time, completed all the insulation work as planned efficiently, and cleaned up the work area afterwards. We now enjoy our new attic insulation and believe it will save our heating cost in the coming years. Thank you to Arctic Shield Insulation.

Approximate cost of services:
$4,600.00
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Company Response

Thank you so very much Chao ! It was a pleasure meeting you and we are very happy that you are ready for the coming seasons with a more efficient home ! Thanks again

Private User
Private User
0 reviews Calgary, AB
10/10

Attic insulation top up

Great service and the job was very well done. Definitely notice a difference with less drafts in our home. Would definitely use their service again.

Approximate cost of services:
$1,669.00
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Company Response

Thank you so much for the great review ! It was a pleasure to help you and your home be more energy efficient and we are happy to hear about the drafts you were feeling have disappeared!

Private User
Private User
0 reviews Calgary, AB
10/10

Great work

Great job done on our attic insulation top up. Jeff explained everything step by step. They were in and out in a few hours and did a very thorough, professional job.

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for the great review ! It was a pleasure to help you and your home be more energy efficient

Private User
Private User
Private User reviews Calgary, AB
10/10

Added insulation to an existing older home

Our home needed an insulation upgrade as it is over 25 years old. From start to finish this company was prompt efficient and professional. We felt the price was fair for the project and they were respectful of our home and left it very clean when they were done. We would certainly recommend to others.

Approximate cost of services:
$4,000.00
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Company Response

Thank you very much for the great review !

Private User
Private User
Private User reviews Calgary, AB
10/10

Great job!

I’d recommend Geoff and his team to my mother, that’s all good I think they did

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much for the great review ! It was a pleasure and so great to hear that we did such a good job , you would refer us to your mother ! Awesome thanks again

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arctic Shield Insulation Ltd

Call is today for a quote! We will be happy help you with understanding what you qualify for based on the area(s) you wish to have done.

CATEGORIES
Insulation
PRODUCTS
loose fill cellulose, fiberglass batts, rock wool, foil and traditional vapour barriers, Radiant Barriers
SERVICES
Insulation Removal, Attic blown in loose fill cellulose, Garages, basements, walls, crawlspaces, mobile home solutions, all your insulation needs.
BRANDS
TBD
SPECIALITIES
Traditional insulation, Foil Barriers
WEBSITE
https://www.arctic-shield.ca/
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
2
RETURN POLICY
based of nature of work, no returns
PAYMENT METHOD
Email transfer, Credit/debit, cash, cert cheque, bank draft, money order
LICENSES
Calgary
MEMBERSHIPS
A+BBB, Efficiency Alberta, google reviews, FaceBook, RenovationFind, HomeStars.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$750
PROJECT RATE
per square foot , / volume
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Quality of workmanship for 1 year
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