Provincial Smart Home Services

Heating & Air Conditioning
Toronto ON M1H 2V6
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Heating & Air Conditioning
Provincial Smart Home Services
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89%

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Reviews for Provincial Smart Home Services

Average customer rating:
8.9 10 (331 reviews)

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Gold in Toronto
Gold in Toronto
1 review Mississauga, ON
2/10

Installation and after sales service review

Their service until installation was spotless. However, after sales service is terrible. Their phone number listed in the website does not work. They're yet to settle the buy back of equipments even though six months have passed. I tried to contact them through the App, failed on that end as well. Chat does not work at all. Now my last resort is to go through legal route. The biggest problem the clients will be facing is that if they can't contact the service provider, what if there is a technical problem, then they're doomed.

Approximate cost of services:
$30,000.00
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pubudika in Montreal
pubudika in Montreal
1 review Mississauga, ON
10/10

Great Service

Both Shahid and Will came to my house and looked into the matters well. Stayed for a longer time to explain all that I needed to be aware. Excellent service again.

The above review is on behalf of Neela Jayasuriya.

Approximate cost of services:
$0.00
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myrna in Toronto
myrna in Toronto
1 review North York, ON
10/10

Hvac

Hamed shahzeb ali are the best. They did heat pump and water heater. They are a good thechnician

Approximate cost of services:
$100.00
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William in Campbellford
William in Campbellford
1 review Hastings, ON
10/10

Hvac

SUKHVARINDER and Shahzeb are the best technickans ever. They are kind andvery knowledgable. They explain to meeveryrhing they did and howneveryrhing works in gewat detail,

Approximate cost of services:
$100.00
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Private User
Private User
1 review Cobourg, ON
2/10

heat pump

We are very frustrated with Provincial Smart Home services. We had phoned, emailed, been put on HOLD, told a 'manage' will contact us which never happens. We have finally had our 'post audit' for the installation of our heat pump BUT we have NOT heard anything back. No email, no paper documention that we are to receive a rebate. It seems usless to phone and try to get answers to our questions as it is a phone service which takes our information and says someone will get back to us in 12 hours. Does not happen. We really need someone to contact us and confirm a rebate is in process and send documentation. Terrible business practices.

Approximate cost of services:
$7,000.00
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Jess
Jess
1 review Richmond Hill, ON
9/10

Provincial Smart Home - Energy Upgrades/Rebates

Hamed and Shahzeb were amazing technicians who installed a heat pump, electric water heater and new smart thermometer. They were knowledgeable and took the time to explain their work to me and ensured that I had a clear understanding of how the products all worked. They were patient with me and took the time to answer all my questions. They were flexible to my schedule to accommodate for getting the work done in a timely manner without rushing through the job.
The customer service technician called to provide updates throughout the process and answered several of my questions as well.
The sales representative, Ferdaws, was very receptive. They confirmed the installation appointment, followed up with me through the process and explained as well how everything would work.
I highly recommend this team!

Approximate cost of services:
$10,000.00
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Private User
Private User
Private User reviews Elmira, ON
2/10

Installers are great - poorly managed - Not worth the hassle

In September I was sold on Provincial Smart Home. I was told that I would get $XX,XXX in rebates, and that after the work was done it would take a maximum of 12 weeks to see my rebates come through.

I signed up, and that is where the trouble started.
Without vetting the work or waiting for the Auditors pre inspection, the company scheduled the installers to come. The installers were here when the Auditor came who said I might not be eligible for any rebates since the installers had already moved most of the old equipment - which I was then told by my sales person and another person at the company that they would 'guarantee my rebate' - which the work was 75% done, so I didn't have much choice but to proceed.

It is now February, and I have not heard from the Auditor for the post inspection and am being told it might be another month before he comes. I have also now been told it will take anywhere from 6-8 months for my rebate.
I have called at least once a week since December, and keep getting told 'someone will call you back'.
All with Provincial Smart Home Services telling me it is not their fault, as they are reliant on the Government, and that there are not enough Auditors for all the work that needs to be assessed.

Approximate cost of services:
$21,000.00
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Donna
Donna
1 review Shanty Bay, ON
10/10

Heat pump

Very good work by Hamed and Shazzy and they were polite and respectful of my house and property

Approximate cost of services:
$9,000.00
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renju in
renju in
1 review New Tecumseth, ON
10/10

Hvac

Hamed , shazi and Ali are the best. Hamed and Shazzy did heat pump and water heater and HEPA filter. Ali is the best electrician

Approximate cost of services:
$100.00
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Promise in Barrie
Promise in Barrie
1 review Barrie, ON
10/10

Furnace and Heat Pump installation

The technicians Hameed and Shazzy are the best and installed very fast. They are very friendly too.

Approximate cost of services:
$25,000.00
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Company Response

Thank you for your review! - Provincial Smart Home Services

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Provincial Smart Home Services

Provincial Smart Home offers smart home automation and smart home comfort solutions with a focus on how to live smart and how to live comfortably. Our team comprises home heating and cooling, air quality, hot water heater, water treatment, electrical, and smart home technicians to provide a quick and easy installation experience in upgrading or servicing your home. We pride ourselves on helping you bring more value to your home with energy-efficient solutions and smart home automation products such as Google Nest (we're a Nest Pro Elite installer), Ring (an Amazon company) and Ecobee. Call Provincial Smart Home Services today at 1-877-376-7589

CATEGORIES
Heating & Air Conditioning and Renewable Energy
PRODUCTS
- Furnace - Heat Pump - Air Conditioner - Water Heater - HEPA filters - Water Filtration - Reverse Osmosis
SERVICES
- Heating - Cooling - Air Quality - Water treatment
BRANDS
Google Nest, Amazon Ring, Lennox, Ecobee, Bosch, LG, Carrier, Goodman, Navien, KeepRite, Ducane, ElectroAir, Arlo,
SPECIALITIES
- Heat Pump - Furnace - Air Conditioner - Water Heater - Water Filtration - Air Quality
WEBSITE
https://provincialsmarthome.com/
YEAR ESTABLISHED
2018
NUMBER OF EMPLOYEES
120
PAYMENT METHOD
Credit, Debit, Buy Now Pay Later, Financing
LICENSES
TSSA
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.