Windows & Doors Installation & Service review in
Toronto
Very disappointing experience so far! We ordered our door in Feb 2022, it is now Dec 2022 and are still waiting to get our door replaced since the first install has a factory defect, and still waiting our our lock to be installed. It's very unprofessional to have to wait for so long with no update as to when we can get the door and lock installed. Our emails are ignored and no one is getting back to us. This is not how you operate a business.
- Approximate cost of services:
- $7,000.00
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- Company Response
Hello, we are disappointed to hear of your experience at Ruscan Doors. That is absolutely not the standard of care we aim to provide. If you would like to speak to our Shipping Department regarding your experience and required service, please contact us at 905-264-3500.