I feel compelled to share my recent experience with RUSCAN DOORS. I must emphasize that it has been nothing short of a nightmare, and I strongly advise avoiding their services if given the choice.
From the onset, our customer service interactions were less than satisfactory. Whether it was dealing with the customer service representatives, the service manager (ARVIN), or even the owners themselves (ALEKS & VLADIMIR), we consistently received subpar support and unprofessionalism.
The workmanship provided by REYNALDO was far below acceptable standards. The poor quality of materials used on our door was evident from the start. Not only did they fail to match the hinges and handle properly, but they also left us with a newly installed door that had a broken handle. Additionally, the caulking used did not match the door color, resulting in an overall unsightly appearance.
To compound matters further, attempting to contact RUSAN DOORS proved to be an exercise in frustration. Our phone calls and emails went unanswered, leaving us feeling ignored and unheard.
Given these circumstances, I strongly caution against engaging their services for any project. It is essential to prioritize finding a reliable and reputable company that can deliver on their promises without causing unnecessary stress or disappointment.
Please let me know if you require any further information regarding my experience with RUSCAN DOORS. I am more than willing to provide additional details if needed.
- Approximate cost of services:
- $6,000.00