JNK Waterproofing

-I was offered a discount if I booked with them right away.
-I paid their required downpayment
-They were prompt with removing the old driveway and steps.
- Weather delayed listing new concrete but they stayed in contact.
- While waiting for the weather to clear, they asked for more down payment. I argued that wasn't our agreement. After being pressured, I said I would talk to my spouse. They backed down and said nevermind.
- After they laid the new driveway, I pointed out it isn't level. One part puddled at my foundation and one corner was an inch lower than the rest of the path. The inch was a pooling and tripping hazard.
- I asked for those to be fixed. They said they would come by in a couple days. They didn't. They rescheduled three times before showing up on a day I was out of town. I had communicated that day was a bad day to come but they came anyways.
- They poured a patch on top of the inch difference. And it still puddles at my foundation. I asked them to come back. At this point they had their full payment and still had to cut the driveway (this is a process to prevent cracking). The rescheduled multiple times.
- When they finally showed up, they cut the concrete but refused to acknowledge their unprofessional behaviour or their improper work.
- They also refused to sign any paper indicating that I had paid in full. I had to pressure them to sign something. They finally agreed to sign the estimate. I had to hand write "I had paid in full" at the bottom of the estimate because they wouldn't write me an invoice or receipt .