American Standard Walk-in Tubs Canada

Bathroom Renovation
St. Thomas ON N5P 4B9
Write a Review
Write a Review

Private User
Private User
Private User reviews Kemble, ON

First Review

6/10

Installation issues

The tub installation was great, but the finishing was a disaster and two attachments - the jets side control and the backrest pillow - had to be replaced. I expect these issues will be fixed but its been a disappointment. That said, we love the unit.

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

I am very sorry that you have had some issues and have been disappointed; normally our installations are pristine. Have you reached out to our service department? Our products and installation carry a Lifetime Warranty, so we want to make it right. Please email me at Lee-Anne@walkintub2u.com if you have not yet contacted us for service. Also, be sure to view our Tips & Resources on Healthy Living & Aging, listed on our website at www.AmericanStandardWalkinTub2U.com