Simon came out and took a look at the hole in our roof made by some bad actors (fraud). He patched up the hole the best he could the same day and the follow day his entire crew was on the job!
We talked to the neighbors to get ALL our shingles replaced as we didn't want the semi-detached looking odd with half and half shingles, and they were happy with the quote Simon gave as well. Not only did they fix our plywood boards, they did an excellent job installing AND cleaning up after themselves.
There were a few spots to call out to clean and while they were difficult, the crew got the job done. The best customer care happened after - a few boards were left behind because we asked them to, but once we didn't need them, we did not know how to dispose of the boards. Simon alone came back the day after the job and after getting the entire payment, to come remove the pieces for us.
That is customer satisfaction. 100% recommend these folks!
- Approximate cost of services:
- $7,500.00
- Company Response
Thank you very much for your recognition of us.