Reliance Home Comfort

We recently had our furnace fixed. Paul employee number 950 was very informative, friendly and professional. We were very pleased with the punctuality and service we received. Thank you.
Nick

Gurmeet Singh (#2473) came for a service call. While he was here, he noticed that the side valve was leaking water and there was debris in the motor. Needless to say, he rectified all issues and we couldn't be happier with the service. Way to go Gurmeet!

Phil called ahead as promised and arrived within the promised service window. He immediately diagnosed the problem correctly soon as I turned the furnace on and returned within an hour with a new vent motor in hand. He is very professional in his demeanor and even let me watch him fix my furnace! I am certainly glad that I subscribe to the Home Comfort insurance plan. At $12.99/month it is worth the piece of mind. Without it, my repair bill have been approx $1000 including taxes. Thanks Reliance!

Very happy with the technician, Giancarlo, he was was punctual, worked quickly and took the time out to explain to myself and my husband what needed to be replaced. Highly recommended!

Our furnace had quit while we were on vacation and was too old to be worth repair. The Reliance rep was prompt (at the house the next day) and very professional and friendly. He answered all questions we asked and seemed very knowledgeable and patient.

Technician Derek Phung was very professional and helpful. We have recently moved to this house and he took the time to explain the maintenance of furnace and air conditioner to us. I am satisfied by the service and will recommend this company and technician Derek.

Dean Timpany came to my house upon request to talk about options for replacing my air and furnace. He talked me through all of them and I came to a conclusion that renting would be a great option I figured out the numbers and it would almost be cheaper and there won't be a huge fee to start. Good service he came to my house 2 times and we talked over a two month period with no pressure.

From the time we met representative Cindy Menzie to the installation led by Tim Terpstra, our experience was nothing but positive.
All meetings were professional and courteous. Work was completed on schedule and the installation crew cleaned everything up beyond our expectations.
I have recommended the Reliance team to others and will continue to do so.

Steve Danchak; ID# 1502 : steve was on time, he is very professional. He was able to solve our problem and also make recommendations for us that we found to be very helpful. overall great experience/service.