I have a 100 year old house, that uses radiator heat in Toronto. So, I have no ducts and no central AC. The one ductless AC unit I bought from Reliance a few years ago continues to work very well. But it is not strong enough to cool the whole house. So, I decided to buy another ductless unit from Reliance. They sent over Alec & Ali to assess my needs. Both were great & clearly knew their stuff. We discussed the size of unit I needed and best placement. They explained my options clearly and answered all my questions. Once I decided to make the purchase, Alec arranged for prompt installation that suited my schedule. The installers, Chris & Rob, arrived on time, did an excellent job and went the extra mile to ensure that I was satisfied. Importantly, they cleaned up after themselves. The installation took about 5 hours -- well within the 4-6 hour window they had predicted. Overall, I am very pleased with the work done by Reliance and I highly recommend them
- Company Response
Thank you for your wonderful review!