Reliance Home Comfort

We had a flood in Sault ste Marie. Sept 10th. The water killed our hot water tank. On Sept 13 John that I learned was from Sudbury Ontario. Called me at 745 am in the morning to ask if he could begin the change out. I found John to be very understand and I knew he sympathized with our circumstances. He worked fast efficiently and very pleasant to deal with. Thank you John for helping us out here in Sault Ste Marie.

Murray Stark came to are house and asked what we wanted,. Furnace or A/C and explained the plans Reliance had. We decided with the A/C and free furnace with a couple extras. .Also, high efficiency. He set it up for Monday 9th Sept. 2 men arrived and put runners down over our rug and hardwood floors. Went to the basement where they explained to my husband what they were doing. They installed the A/C and cleaned up very good. Also took time to explain the new thermostat. Was very pleased, as old furnace and A/C was taken away. Thanks to Mr Stark for calling to see if the men arrived on time and how things were going.. Told him all was fine. Would recommend him to neighbours, friends, & family... Men also covered their shoes. Did get a follow up call from Mr Stark.. Thanks.

they offered a service plan for furnace with a/c rental. they did not honour this. they then charged too much on the bill and told me not to pay until an updated bill came. when the updated bill came they charged a late payment fee, and still no agreement on the furnace as well the salesman has not contacted me back.

Have gotten a new cooling and heating system planned and installed within a couple of days – it’s a real joy, definitely worth the money, even though the old system was still functioning and I could have kept it. Reliance people are true professionals. Thank you very much.

Dean Timpany was very helpful and professional in assisting me in obtaining new furnance and a/c. I did not feel pressured to make a quick decision. Installation also went very well.

Very satisfied, second time had my air conditioner had to be serviced this summer and promptness was great as well as the service
Technician was friendly and explained thouroughly what the problem was

We were very pleased with the service and professionalism of the technician Adam Walker. Besides the technical side of his work he provided maintenance information that will allow us to run our units more efficiently. We really appreciated too the 60% discount Reliance is promoting at this time and made the cost to be only$85.

replaced furnace &a/c. Mr John Bielas took time to explain the differences of old one &new one thoroughly each as how much saving of energy &money. Technicians worked diligently and professionally. They took time to explain the procedures and answered all our questions politely and patiently. We were very pleased with the services we received from them. We know we have made a wise decision dealing with Reliance Home Comfort. Thank you Reliance & good luck on your business. Bong L.

I am very satisfied with the professional and knowledgeable service I received this morning. The tech was courteous and explained to me all of my options. I would highly recommend this company.

Thank you to Chis Z and Dan R. from Reliance Sudbury Ontario for their excellent work installing our two new furnaces and two air conditioners. You completed all of the work in one day and were very professional along the way. Thanks also to Cal and Sean for their guidance. All of our issues were promptly resolved! Mr. and Mrs. Bulic