Reliance Home Comfort

Joe, our salesman was very knowledgable of the services and products that Reliance Home Comfort provides. He answered our questions and gave us suggestions on where the best place for the new a/c should go. The technicians also showed the same quality of service and the installation was very quick and went without a hitch. We have already recommended Reliance to a couple of our friends.

Joe was a great sales rep. Haven't had heat on. Have not had air on yet but looking forward to it. Furnace has been working since repair was done. Follow up with joe was great. A pleasure to work with.

I was very satisfied with the sales and installation process. I was given all necessary information and great efforts were made to satisfy my time schedule. Installers were courteous and efficient.

John 1485 repaired our hot water heater. He was very polite, clean, quick, courteous and very informative. If I had a company he would be my model employee. Great work.

We have a connected water heater / forced air furnace system that very few people seem to understand. We were not getting hot water unless the furnace was running, which is not good in May, so called Reliance, who have the maintenance contract.
Joe from Flan Air was dispatched to investigate and, rather than jumping in and doing something immediately, looked and thought for a few minutes to figure out the likely cause of the problem. His analysis was excellent, he was friendly and clearly knowledgeable and, although the problem needs a plumber to finally resolve, he was able to give us a workaround that will keep us happy through the summer and make the plumber less urgent. We're very pleased.
I should add that we've sometimes had technicians sent who really did not understand this system, so it was good to find someone who could think it through in a systematic way.

I had great service from all the people at reliance in installing my furnace/central air dean timpani was great help in setting me up with the right unit for my family comfort thanks to all that were part of this.

We had a new furnace, uv filter, air conditioner and air exchanger installed today by Dan, Chris and Kory from the Sudbury office. Their service was impecable! They were very courteous and they answered all our questions. They took their time to make sure that everything was to our expectations. I would recommend them to anyone who is looking for a new furnace or AC.